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Kotak Mahindra Bank

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Solutions Manager-Affluent_BRANCH BANKING_0733_8087_1002860

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Description

A Solutions Manager – Affluent delivers customised CMS and digital banking solutions for affluent clients while driving revenue, product adoption, and service quality.

  • Ensures seamless client onboarding by coordinating across internal teams and validating solution readiness.
  • Monitors performance of implemented solutions to maintain reliability and client satisfaction.
  • Identifies cross‑sell and up‑sell opportunities across cash management, digital banking, and investment products.
  • Collaborates closely with compliance and technology teams to uphold regulatory standards and solution integrity.
  • Resolves client issues promptly through proactive communication and structured problem‑solving.
  • Supports continuous improvement initiatives that enhance client experience and strengthen long‑term relationships.
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