Spec.IT Enterprise Support Network III

Job Code:4506001
Job Family/Function:45 – Information Technology\Network Solutions
FLSA:Exempt
Grade Ladder:MNPS Support Salaried
Pay Grade:MNPS.SCH014-S
Duration (days/year):260
Locations(s):Support Hub

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We Are Team MNPS
Metro Schools is one of the largest and most diverse school districts in the United States. Our teachers and staff educate more than 80,000 students in Metro Nashville-Davidson County, preparing them to excel in higher education, work, and life. Our district implements some of the most innovative reform strategies in the nation. We seek to partner with highly effective, engaging teachers, teacher leaders and support staff with a passion for urban education and a go-getter spirit as we strive to become the highest-performing urban district in the nation. Whether you are a teacher, an administrator, or a potential support staff employee, if you want to make a difference, we want to hear from you.

Job Summary

Responsible for planning, engineering, design, maintaining and performance of the WAN, LAN, Telephony, Video conferencing, network security systems and networking components of the organization in a complex multi-protocol environment. Leads and participates in technology related network projects.

What you will do

• Manages, evaluates, engineers, implements, configures and assists in maintaining the organizations LAN/WAN infrastructure, including routers, switches, VoIP/Video Conferencing services, security devices, data center and aggregate egress
• Maintains, updates, reviews and recommends additions and enhancements to the organization’s network and associated security, including firewalls, VPN connectivity, Intrusion Detection, LAN/WAN monitoring and Internet connectivity
• Creates, updates and maintains documentation relating to proper implementation and maintenance of LAN/WAN infrastructure such as LAN/WAN diagrams, configurations, WAN circuit ID, traffic studies, inventory of network electronics, change control, etc.
• Works closely with system administrators in design, implementation and support of enterprise applications
• Monitors and advocates compliance with district technology policies and guidelines.
• Prioritizes tasks and manages time to ensure continued end-user satisfaction and timely resolution to issues.
• Participate and develop long-range planning activities for the voice and data communications network that will help to overcome barriers to student learning.
• 'Maintains and manages the department's Low Voltage Standard document

Additional Requirements

• May occasionally be required to work outside of standard work schedule.

Education Qualifications

• Bachelor's Degree education or training equivalent to a Bachelor’s degree in Information Technology, Computer Science, or a related field Required

Experience Qualifications

• 4-6 years Experience in a multi-facility medium to large business environment is Preferred

Skills and Abilities

• Knowledge of BGP Routing & Peering, packet priortization methods, basic firewall rule management and troubleshooting, packet capturing and analysis, multi-vlan environment configuration and management, DNS & DHCP configuration and troubleshooting

Licenses and Certifications

• CCNP - Cisco Certified Network Professional Preferred
• CCNA - Cisco Certified Network Technician Preferred
• HPE Aruba Certified Associate (ACA) Preferred
• HPE Aruba Certified Professional (ACP) Preferred
• Palo Alto Networks Certified Next-Generation Firewall (NGFW) Preferred
• Arista Certified Engineer or Datacenter Engineering Specialist (ACE) Preferred

Equivalency

• One year of relevant experience may be substituted for each year of required education. For example, if a position requires a bachelor's degree and you have no college credits, you may substitute four years of relevant experience for the bachelor's degree.

Starting At: $97,741.47

Salaries are determined by factors relevant to the position which may include education, experience, and other qualifications. Final compensation decisions are made at the discretion of MNPS in alignment with organizational policies and procedures. The stated salary range for certificated teaching positions is calculated based on 201 days and should be viewed as a reference. All provided salary ranges serve as a general guideline. More information on salaries and pay tables can be found here.

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Metropolitan Nashville Public Schools is an equal opportunity employer committed to promoting diversity, inclusion, and equal opportunities for all individuals. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, gender identity or expression, marital status, veteran status, sexual orientation, or any other characteristic protected by law. Metropolitan Nashville Public Schools is dedicated to creating an inclusive work environment that reflects the diversity of our global community. We strive to treat all employees and applicants with respect and fairness, and we make employment decisions based on merit, qualifications, and business needs. The American Disabilities Act (ADA) requires MNPS to provide adequate accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.