Specialties Service Technician - Builder's Wholesale Interiors

FLSA Status: Non-Exempt

COMPANY OVERVIEW

Artisan Design Group (ADG), a Lowe's company, is a leading national provider of interior finishings solutions for homebuilders and property management clients. ADG delivers end-to-end design, procurement, and installation services for flooring, cabinets, countertops, and a growing portfolio of interior products.

Founded in 2016, ADG has grown by uniting respected regional operators across the country. Following its 2025 acquisition by Lowe's Companies, Inc., the company continues to operate as ADG while benefiting from the scale, resources, and brand strength of one of the most trusted names in home improvement. Together, they are expanding their capabilities in a highly fragmented market while remaining committed to craftsmanship, service, and local expertise that make their teams valued partners nationwide.

JOB SUMMARY

The flooring technician is responsible for installing, repairing, and maintaining various types of flooring materials in residential or commercial settings. Their duties may include measuring and preparing the installation area, removing old flooring, leveling the subfloor, and cutting and fitting the flooring materials. They may also be responsible for applying adhesives, nailing or stapling the flooring, and ensuring proper alignment and finishing.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Complete assigned service tickets as scheduled.
• Pulling and staging materials
• Installation of microwaves and inspecting for damage
• Measuring and cutting mirrors/glass as well as assisting with the installation when needed
• Pre/Post Quality walls
• Coordinate appliance deliveries
• Picking up and delivering materials to the jobsite when needed
• Address quality concerns and report issues to Warranty Management team.

Job Readiness

Ensure materials are available to complete tasks, including but not limited to screws, caulk, stock material, saw, drill, batteries, and tools. Transition installations/replacement, minor tile replacement/ installation, grout touchups/ maintenance, caulking, cut/tuck/stretch/seam carpet, patch linoleum, hard surface plank replacement/repair. Tools to be familiar with: wet saw, angle grinder, power stretcher, knee kicker, tape measure, hammer, rubber mallet, chop saw, electric staple gun, straight edge. Familiar concepts: thin set/ grout applications, carpet installation, trowels, appropriate glue selections/applications

SUPERVISORY RESPONSIBILITIES

This position does not carry out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• None