Sports Operations Officer
Summary
Manages and optimizes sportsbook products like betting markets, odds, and event coverage for a betting platform, ensuring accuracy and efficiency in operations.
Sports Operations OfficerSports Operations officer
Key Responsibilities:
- Manage and optimize the full lifecycle of sportsbook products, including Specials, Manual Markets, Price Boosts, and other betting offerings.
- Create and maintain sporting events, monitor and adjust odds, and ensure accurate settlement and resettlement of markets.
- Oversee sportsbook content management, ensuring accuracy, quality, and timely updates across all customer-facing platforms.
- Develop and maintain weekly event schedules to maximize coverage and operational efficiency.
- Collaborate closely with Risk Management, Product, Content, and Trading Operations teams to deliver a competitive and engaging sportsbook experience.
- Support the continuous improvement of trading tools, processes, and workflows to enhance operational efficiency and scalability.
- Monitor competitor activity and industry trends, providing insights and recommendations to strengthen the sportsbook offering.
- Conduct testing and quality assurance for new markets, features, and product enhancements.
- Manage event subscriptions and integrations from external data providers and vendors.
- Serve as a key point of coordination between internal departments and B2B partners.
- Ensure timely response and adherence to operational procedures during incidents, outages, or other critical situations.
- Work on a rotating schedule, including at least one night shift per week, to ensure continuous sportsbook operations and event coverage.
Requirements:
- Previous experience in sportsbook trading, bookmaker operations, or a similar sports betting environment.
- Strong understanding of sportsbook trading principles, odds compilation, and risk management.
- Excellent analytical and numerical skills, with proficiency in Microsoft Excel.
- Proven ability to optimize products and contribute to an outstanding customer experience.
- Understanding of online product management and digital platforms.
- Strong attention to detail and commitment to accuracy.
- Ability to analyze data, identify trends, and make informed decisions in a fast-paced environment.
- Excellent communication and stakeholder management skills.
- Collaborative mindset with the ability to work effectively across cross-functional teams.
- Passion for sports and a strong interest in the sports betting industry.
- Willingness and ability to work night shifts as part of a rotating schedule