Sr. Account Manager

The candidate will be responsible for key account and department store management, focusing on account execution, project coordination, and commercial operations, to support business performance aligned with company targets.

【Key Responsibilities】
1. Account Management

• Act as main contact for assigned accounts
• Align partners on sales plans and execution
• Track performance (sell-in, sell-through, inventory)
• Resolve operational and commercial issues
• Support Joint Business Planning (JBP) and annual planning (AFP) with key accounts
• Strengthen customer relationship and build long-term partnership

2. Performance & Inventory Control

• Monitor performance vs. AFP targets
• Support inventory control and return/exchange execution
• Identify risks (overstock / slow sell-through) and escalate
• Support sell-through improvement initiatives (assortment, VM, in-store execution)

3. Commercial & Contract Execution

• Support commercial proposals, contract renewals, and negotiations
• Coordinate with Legal, Finance for approval process
• Track contract terms, concession rates, and cost structure
• Support lease terms and commission structure tracking

4. Store Project Coordination

• Coordinate store opening, renovation, and relocation
• Work with SD / Finance / Legal / external partners to ensure timeline execution
• Track milestones and ensure store readiness
• Support location evaluation, productivity analysis, and space utilization

5. Cross-functional Coordination

• Act as key coordinator across Merchandising, Marketing, Finance, Legal, Operations
• Ensure alignment and timely execution of action items
• Coordinate integrated plans across product, VM, and marketing to drive performance

【Qualifications】

• 8+ years in retail / FMCG / account management / business operation
• Contract handling or store project experience
• On-time delivery of projects and account execution
• Detail-oriented with good organization skills
• Good communication skills (internal & external)
• Understanding of business metrics (sales, margin, inventory)
• Basic capability in business planning and sales analysis