Sr. Analyst, Business Development

Royal Caribbean Group in Marche, Italy, seeks a Sr. Analyst, Business Development (Direct Sales Strategy) to deliver in-depth analysis, support strategic planning, and optimize direct sales operations.

You will work at the intersection of data, marketing and revenue, using Databricks and AI-assisted analytics to inform decisions and drive channel revenue. The role requires cross‑functional collaboration with eCommerce, Contact Center, Marketing and Revenue Management to implement initiatives

Strategic Planning & Forecasting: support sales plans, KPIs forecasting and calendars. Performance Monitoring & Reporting: prepare KPI reports and dashboard requirements. Data Analysis & Insights: conduct direct sales analyses using Databricks and AI tools. Campaign Management: plan and monitor outbound campaigns and tools. Operational Support & Optimization: collaborate to improve processes and governance. Machine Learning Models Maintenance & Development: oversee model performance and testing with teams. Incentives & Budgeting Support: assist in forecasting incentives and HC planning. Stakeholder Engagement: bridge between functions to ensure alignment. Ad-Hoc Analysis: respond to special requests and deep dives with AI tools. Proven experience in sales analytics, data modeling, or business intelligence. Strong proficiency with Power BI, Excel, and analytics tools. Familiarity with Databricks or cloud data platforms is a plus. Excellent analytical, problem-solving, and communication skills. Ability to manage multiple projects across departments. Fluent English; additional European language is a plus.