Sr Analyst Expense Services - US Based Remote

MAJOR DUTIES AND RESPONSIBILITIES:

• Provides Client Reporting as it pertains to Relocation Accounting including Payroll, Reconciliations, FAR, Ad Hoc, SLA

• Serves as technical resource for the team portfolio, including troubleshooting policy questions/issues, relocation accounting policies and procedures

• Provides on-the-job technical training for team, including client specific payroll training, to ensure Top Block service is provided to customers, processes are efficient, and standards are met.

• Acts as Relocation Accounting liaison for Vendor, Customer Expense Processing Team (CEPT) and Service Teams

• Acts as Relocation Accounting liaison for Operations and Account Management

• Independently manages to deadlines and deliverables

• Assists in client portfolio financial management including advance management and reconciliation, vendor escalation and resolution, Cash on Account, post pay Financial Audit Module (FAM) audits, tax and wage set up, data integrity

• Assists customers with questions pertaining to their payroll updates and year end packages including fielding Relocation Accounting hotline calls and customer service questions

• Special projects / training as required

QUALIFICATIONS/SELECTION CRITERIA:

• Bachelor’s Degree in Accounting, Finance, Mathematics and/or Business Administration preferred

• Proficiency in Microsoft Office, especially Excel required

• Demonstrated abilities to lead and motivate

• Proficiency with RAS, OER and ATLAS, with a thorough understanding of the tax implications associated with relocation

• 2-3 years’ experience in customer oriented industry preferred

KEY DIMENSIONS:

• Strong Analytical Skills
  • Attention to Detail
    • Client/Customer Focus
    • Excellent Communication Skills
    • Deadline Oriented Flexibility
    • Initiative