Sr. Assistant Sales Manager

Lead the Business. Inspire the Team. Elevate Every Experience.

Reports to: Director of Retail Brand Experience
Supervises: Assistant Store Managers, Skincare Specialists, Sales Lead, Sales Specialists
Compensation: Starting at $25/hour up to $28/hr (based on experience) + uncapped commission + 100% of tips + skincare bonuses

At Nectar Life, we transform the bath and body experience into something vibrant, playful, and unforgettable. Our products are plant-based, cruelty-free, and full of personality, just like our people.

As Senior Assistant Store Manager, you are the leader of the store. Reporting directly to the Director of Retail Brand Experience, you drive business results, develop future leaders, and create the luxury retail experience that keeps guests coming back.

If you've successfully led high-performing retail teams and are ready to own the business while inspiring others to grow, we'd love to meet you.

WHO YOU ARE

An experienced retail leader who knows how to inspire people, drive results, and create unforgettable customer experiences.

You:

• Thrive in a fast-paced, performance-driven environment.
• Lead with confidence, accountability, and emotional intelligence.
• Love coaching people and helping them reach their potential.
• Balance exceptional customer service with strong business performance.
• Build positive, high-performing teams that enjoy coming to work.
• Lead by example and aren't afraid to jump onto the sales floor.

WHAT YOU'LL DO

Lead the Business

• Own the daily performance of the store.
• Drive sales, payroll, and operational results.
• Monitor KPIs including sales, conversion, average ticket, payroll, labor, and customer engagement.
• Develop action plans that improve store performance.
• Lead the sales floor and coach in real time.
• Celebrate wins while holding the team accountable.

Develop Great Leaders

• Assist with onboarding and retaining top talent.
• Coach Assistant Store Managers, Sales Leads, Skincare Specialists and Sales Specialists.
• Conduct performance reviews and ongoing coaching conversations.
• Assist in developing future leaders through mentorship and succession planning.
• Foster a culture of accountability, recognition, and continuous improvement.

Deliver an Exceptional Customer Experience

• Ensure every guest receives a luxury-level experience.
• Coach elevated selling behaviors and product demonstrations.
• Resolve customer concerns with professionalism and care.
• Build customer loyalty through memorable interactions.
• Create a fun, energetic, and engaging store culture.

Own Store Operations

• Assist in scheduling, payroll execution, merchandising, and inventory.
• Maintain premium visual merchandising standards.
• Ensure operational excellence and policy compliance.
• Support inventory accuracy and loss prevention initiatives.
• Partner with the Director of Retail Brand Experience to execute company initiatives.
• Serve as the primary leader responsible for daily store operations.