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PAR Technology

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Sr. DevOps Engineer

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

Position Description:

We are seeking a Senior DevOps Engineer to design, automate, and support our AWS cloud infrastructure and Kubernetes-based application platform. This role will focus on reliability, scalability, security, observability, and deployment automation across production environments.

Position Location:

Remote - New York, Texas, Philadelphia, Florida, North Carolina, Minnesota, Colorado, Georgia, Illinois

Reports To:

Sr. Manager, DevOps and Infrastructure

What We’re Looking For:

· 5+ years of experience in DevOps, Infrastructure Engineering, Site Reliability Engineering, Cloud Engineering, or a similar role.

· Strong hands-on experience with AWS cloud infrastructure.

· Production experience with Kubernetes, preferably Amazon EKS.

· Experience with Infrastructure as Code using OpenTofu, Terraform, or similar tools.

· Experience with Argo CD, Helm, and GitOps-based deployment workflows.

· Strong scripting or development experience with Python.

· Experience supporting Aurora PostgreSQL, ElastiCache Redis, and Amazon MQ for RabbitMQ in production environments.

· Experience with Datadog or similar observability platforms.

· Strong understanding of cloud networking, including VPCs, subnets, routing, security groups, DNS, TLS, ingress, and load balancing.

· Comfortable participating in an on-call rotation and supporting production incident response.

· Strong troubleshooting, communication, and collaboration skills.

Additional skills:

· AWS, Amazon EKS, Aurora PostgreSQL, ElastiCache Redis, Amazon MQ for RabbitMQ, AWS Load Balancers, IAM, VPC networking.

· OpenTofu, Terraform, Infrastructure as Code, Kubernetes, Helm, containers, ingress, services, ConfigMaps, Secrets, autoscaling.

· Argo CD, GitOps, CI/CD, release automation, Python, Bash or shell scripting, Datadog, metrics, logs, tracing, dashboards, alerting.

· Experience supporting high-availability SaaS or customer-facing platforms.

· Experience with Kubernetes autoscaling, ingress controllers, cluster upgrades, and resource optimization.

· Experience with backup, restore, disaster recovery, and capacity planning.

· Familiarity with AWS Well-Architected principles and cloud security best practices.

· Experience with GitHub Actions, GitLab CI, Jenkins, or similar CI/CD tools.

· Experience supporting message broker platforms such as RabbitMQ or Amazon MQ.

· AWS or Kubernetes certifications are a plus.

· Strong ownership mindset, operational discipline, and a passion for automation, reliability, and continuous improvement.

· Ability to communicate clearly with technical and non-technical stakeholders, with a willingness to mentor others.

Unleash your potential: What you will be doing and owning:

· Build and maintain AWS infrastructure using OpenTofu.

· Operate Kubernetes workloads on Amazon EKS.

· Manage GitOps deployments using Argo CD and Helm.

· Develop automation and operational tooling using Python and scripting languages.

· Support AWS services including Amazon EKS, Aurora PostgreSQL, ElastiCache Redis, Amazon MQ for RabbitMQ, load balancers, IAM, VPC networking, DNS, and security groups.

· Implement monitoring, dashboards, alerts, logs, metrics, and tracing using Datadog.

· Troubleshoot production issues and support incident response and root cause analysis.

· Participate in an on-call rotation to support production systems, respond to incidents, and assist with after-hours maintenance or escalations as needed.

· Improve CI/CD pipelines, release automation, and deployment reliability.

· Partner with engineering and security teams to improve infrastructure standards, operational readiness, and cloud security.

· Create and maintain technical documentation, runbooks, and operational procedures.

Interview Process:

  • Interview #1: Video Screen with Talent Acquisition Team

  • Interview #2: Video interview with the Hiring Manager (via MS Teams)

  • Interview #3: Video interview with the Team (via MS Teams)

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

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What this application asks

ashby

Legal Name, Email, Resume, Location

  • Preferred Name optional
  • Phone Number
  • LinkedIn Profile: 
  • GitHub Profile
  • Are you legally authorized to work in the U.S. or Canada? choose one
  • What is your desired compensation? 
  • Do you know anyone who works for us?  optional
  • Do you have any restrictive covenant agreements (e.g., non-compete or non-solicitation provisions) with your current or previous employer that would prevent you from working at PAR? yes / no
  • Why do you want to work at PAR? written answer
  • Applicant Non-Disclosure Agreement In anticipation of my discussions with employees of PAR,[1] including certain members of PAR management, concerning employment opportunities with PAR, I acknowledge, agree, and confirm that: During the course of the interview process, I may receive information that is not known to the general public (“Confidential Information”) relating to PAR. Confidential Information may concern, among other things, PAR’s business plans, strategies and prospects, financial information, technology, product plans and developments, customers, vendors and other information, which should be reasonably considered as confidential (whether or not specifically labeled or designated). Confidential Information may be contained in tangible materials such as data, specifications, reports, and computer programs or may be in the nature of unwritten knowledge. Confidential Information may also include information of third-parties; I will not share any Confidential Information with anyone for any reason or purpose whatsoever; and I will not use any such Confidential Information for my own purposes or benefit or for the purposes or benefit of any person in any way; and I will treat Confidential Information provided to me prior to the date of this Non-Disclosure Agreement the same as Confidential Information provided to me on or after the date of this Nondisclosure Agreement. [1] PAR refers to PAR Technology Corporation (NYSE: PAR), together with its affiliates, including ParTech, Inc., Punchh Inc., AccSys LLC (f/k/a Restaurant Magic), and MENU Technologies A.G., as applicable, together with each of its parent, subsidiaries, and affiliates. Please click Yes below to confirm that you have read, understand, and will abide by the non-disclosure agreement above: yes / no
  • Will you now or in the future require visa sponsorship for employment at PAR? yes / no