Sr Director Business Development & Client Management Lab Services

About CTI

CTI Clinical Trial and Consulting Services is a global, privately held, full-service clinical contract research organization (CRO) focused on the advancement of treatments for chronically and critically ill patient populations. We assist clinical research throughout the lifecycle of development, from drug concept to commercialization. CTI is headquartered in the Greater Cincinnati, OH region with global operations in collaboration with pharmaceutical, biotechnology, and medical device firms. For more information, visit

What you'll do:

• Develop and execute strategic territory plans to prioritize, pursue, and convert competitive customer accounts and leads

• Create in-depth prospect profiles in order to present services available to client’s primary decision makers and review cost, timeliness, and effectiveness of in-house testing vs. outsourced testing

• Develop strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports

• Represent laboratory services to include assay development, safety testing, specimen and specimen kit management, biorepository, bioanalytical and specialty testing

• Lead the business development process from initial due diligence to early engagement meetings, to heading the RFP Process, to closing of opportunities

• Collaborate with CTI’s internal staff regarding the development and procurement of proposals

• • Marketing, Business Development, Medical Affairs, and other teams to identify therapeutic, disease and/or product-specific targeted opportunities

• Participate in client bid defenses

• Answer client inquiries to identify areas of improvement and identify new business opportunities among existing customers

• Provide overall support to new accounts to ensure clients receive highest level of service during their on-boarding phase

• Maintain a sufficient pipeline of opportunities to ensure a close rate that achieves the annual sales goal

• Attend regularly scheduled client meetings to monitor service, give direction and feedback on performance

• Support marketing initiatives when necessary to better reach passive clients

• • Tradeshows, symposium attendance etc

• Assist in establishing the overall NA Yearly Lab Services Sales Target

• Recruit and hire BD Lab Services Sales team members

• Assist in establishing individual sales targets for the Lab Services Sales team members
• Schedule and attend weekly meetings with each member of the BD Sales Team in order to remain aware of sales activities and future opportunities
• Attend regularly scheduled meetings in the CTI Global Corporate HQ in Covington, KY including each Quarterly BD Meeting
• Monitor monthly time and activity versus productivity of the BD Sales Team to assess and implement continuous improvement

What you'll bring:

• Excellent written and verbal communication skills
• Knowledge of CRO, moderate to high complexity laboratory services, and healthcare practices
• Proficient in computer technology including Microsoft Excel, PowerPoint, and Word
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Proven ability to manage multiple projects at a time, while maintaining sharp attention to detail
• Ability to work independently and be self-motivated
• Ability to identify client needs/opportunities and translate them into new projects
• Ability to interact and develop a rapport with clients
• Familiar with account management software (CRM) preferred
  • Salesforce, Zoho CRM and HubSpot are commonly used software’s
• BA/BS degree in Business Administration, Marketing, Sales or relevant field
• Documentation of exceptional performance in prior leadership role(s)
• 5 years of successful sales experience in laboratory or CRO industries

Why CTI?

• Advance Your Career – We invest in your professional growth. Through a structured mentoring program, leadership development courses, and access to ongoing education and training opportunities, including tuition reimbursement, you’ll have the tools to achieve your goals. Our dedicated training department supports your successful career at CTI.
• Be Part of an Award-Winning Team – Join a global team spanning 60 countries, recognized for its award-winning culture that prioritizes people. We support your work-life balance with generous health benefits, vacation packages, hybrid work opportunities, and paid parental leave. Through our CTI Cares program, you’ll have opportunities to give back to your community and the world.
• Make a Lasting Impact – At CTI, your work directly contributes to advancing medicine. You’ll play a vital role in developing life-changing treatments for patients with chronic and critical illnesses. Together, we move medicine forward, making a difference for those who need it most.

Important Note

In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our team will reach out to you directly from an @ctifacts.com email address to guide you through our interview process. Please ensure you are applying for jobs directly on our website () or from our verified LinkedIn page.

Please Note

• We will never communicate with you via Microsoft Teams or text message
• We will never ask for your bank account information at any point during the recruitment process

Equal Opportunity Employer/Veterans/Disabled