SR Division Manager - Transfer

This senior position ensures that the company and customer needs and requirements are met by managing human resources, equipment, and allocated financial support for a designated geographical area.

The Senior Manager - Transfer is responsible for managing the Transfer/Load Adjust service line across multiple regional locations. Knowledge of equipment usage and proper operation is required. This is a hands-on position requiring demanding physical work outdoors and managing, as well as personally conducting, the following:

• · Customer contact/customer service
• · Assist in developing and initiating operating plans and policies subject to the approval of the Regional VP
• · Assure the continuing growth of the profitable operation of the divisions within the assigned region
• · Scheduling daily work assignments and job activities
• · Train as well as conduct Safe Forklift operations
• · Transfers and adjustments of commodities within rail yards or on right of way
• · Knowledge of AAR Rules and trans-loading processes and procedures
• · Transfer from railcar to railcar or railcar to semi-trailer, including but not limited to:

1. • Grain & Feed
2. • Food Products or Case Goods
3. • Fertilizers & Chemicals
4. • Plastics & Resins
5. • Lumber & Building Products
6. • Coal & Aggregates
7. • Steel

Duties and Responsibilities functions considered essential are marked by an (*):

· *Determines goals/objectives of the area and individuals assigned to provide customer service needs

· *Develops plans for efficient use of materials, machines, and employees and determines staff requirements for the area

· *Prepares, implements, and monitors proper allocation and scheduling of personnel to respond to customer needs.

· *Develops, implements, and monitors safety measures to prevent accidents/injuries and trains managers on all aspects of equipment and site supervision

· *Ensures timely preventive maintenance and repair of equipment in the assigned area

· *Reviews costs and modifies operations to maintain and enhance the profitable operation of divisions

· *Evaluates quality of service and effectiveness of managers and divisions

· *Plans, monitors, and accepts accountability for job quality

· *May be required to respond to major derailments or environmental remediation/services emergencies or non-emergency jobs to resolve customer concerns, analyze needs and/or sales opportunities, and assist with operations

· *Reviews transfer operations of competing organizations and assists in job bid processing when required

· *Conducts operation analysis of assigned area to plan response to market/customer needs

· *Plans and assists in sales program to develop markets; assists in development of market strategy

· *Meets with customers to support marketing or operational transfer endeavors

· *Hires, trains, and supervises; regularly evaluates performance, and counsels transfer staff. Ensures proper orientation of staff into the organization

· *Ensures training program is implemented for managers, operators, and laborers within the area of responsibility

· *Ensures the administrative requirements of divisions are completed promptly

· Performs other incidental and related duties as required.