Sr. E-Commerce Account Manager-USECOM
Posted Updated
ABOUT U.S. COTTON
At U.S. Cotton, we pride ourselves on being the leading manufacturer of high-quality cotton products. Our commitment to innovation, sustainability, and excellence drives us to deliver exceptional value to our customers. With a rich history and a forward-thinking approach, we offer a dynamic and inclusive work environment where employees can thrive and grow. Join us and be part of a team dedicated to making a positive impact in the industry and beyond.
POSITION SUMMARY
The Senior E-Commerce Account Manager will lead digital sales initiatives across major online retail platforms. This role is focused on managing and expanding key e-commerce accounts, driving online sales growth, and optimizing digital shelf performance. The ideal candidate has a strong understanding of e-commerce ecosystems, a track record of successful account management, and the ability to collaborate cross-functionally to execute sales and marketing strategies. This role reports to the VP of National Sales.
KEY RESPONSIBILITIES
- Lead and manage strategic relationships with key online retail platforms.
- Monitor and optimize the digital shelf, including content accuracy, product visibility, customer reviews, and inventory availability.
- Analyze e-commerce data and dashboards to assess performance and identify actionable insights.
- Track and report on KPI's including sales, conversions, advertising performance, and profit margins.
- Ensure execution of digital campaigns, pricing strategies, and promotional calendars.
- Develop and execute account-level business plans aligned with company goals and revenue targets.
- Conduct monthly forecasting and reporting by item and account, identifying growth opportunities.
- Negotiate pricing, promotional terms, and support agreements in line with profit targets.
- Collaborate with supply chain and operations to ensure fulfillment and product availability.
- Coordinate with marketing teams to execute digital content strategies and promotional campaigns across e-commerce platforms.
- Create and support online advertising initiatives including sponsored product placements and targeted display.
- Assist in the development of online content, social media posts, and SEO-driven materials that align with brand positioning.
- Contribute to digital trend analysis and marketing innovation to enhance customer engagement and loyalty.
REQUIRED EXPERIENCE
- 5+ years of experience in e-commerce account management, sales, or digital marketing--preferably within consumer goods.
- Strong proficiency in e-commerce and digital sales online platforms.
EDUCATION
- Bachelor's degree in Business, Marketing, or a related field; MBA is a plus. Equivalent experience may be considered.
SKILLS
- Proven success managing large-scale digital retail accounts.
- Strong analytical skills with the ability to interpret complex data and market trends.
- Proficiency in tools related to sales reporting, retail analytics, and digital marketing.
- Excellent communication, negotiation, and organizational skills.
- Self-starter who thrives in a fast-paced, cross-functional environment.
- Exceptional written and verbal communication skills.
- Proficiency in MS Office applications (Word, Excel, PowerPoint).