Sr. Help Desk Technician

Eagle Integrated Services (EIS) is seeking a Sr. Help Desk Technician (Sr. Computer User Support Specialist). The Senior Computer User Support Specialist is a highly experienced IT professional and a lead technical resource responsible for providing advanced (Tier 2/Tier 3) end-user support and resolving complex technical issues that are beyond the scope of junior help desk personnel. This role serves as the final escalation point for all client-side hardware, software, and connectivity problem…