Sr Helpdesk with Security Clearance
Summary
Provide Tier 1/Tier 2 helpdesk support, deploy authentication devices, and troubleshoot user issues for a government or defense contractor requiring Secret clearance.
MUST HAVE A SECRET CLEARANCE Top Skills: - End User Support & Help Desk Troubleshooting - 5 years experience providing Tier 1/Tier 2 technical support, resolving common user issues, and escalating complex incidents to Tier 3 teams. - Authentication Device Deployment & User Provisioning - Experience configuring, enrolling, and distributing authentication devices (YubiKeys, CAC/PIV cards, MFA tokens, smart cards, etc.), assisting users with setup, validating user identity, and supporting creden…