Sr Infrastructure Engineer
Summary
Senior Infrastructure Engineer designs, implements, and maintains IT systems to support internal operations and customer service, ensuring high availability and SLAs.
The Sr Infrastructure Engineer works under the direction of the Infrastructure Manager and will support our internal operations and customers. This position is responsible for exceeding established SLAs, providing world class customer service and technical support, and managing service requests through our ticketing system. Accountability and proactive communication as it relate to all position responsibilities. JOB DUTIES: Design, implement, and continuously improve technical solutions that e…