Sr. Lead Desktop Support Specialist in Winston Salem, NC (In person interview only)

Customer Desktop Support candidate needed uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact

Skill (minimum 7 years of experience in each skill)
Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications.
Installing and imaging new computers and loading of appropriate software for customers.
Installing local and network printers and other peripherals and configuration of same.
Migrating Data and user profiles.
Documenting process and procedures related to technical field support activities.

Thanks and Regards,

Karan Sharma

510-254-3300 ext. 150