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Sr Manager, Backend Engineering

Summary

Lead a team building and scaling Gartner’s core email and notifications platform, using Java/Spring, cloud services, and AI/ML to drive client engagement and retention.

Hiring near our Irving, TX and Stamford, CT Centers of Excellence, with a hybrid work environment.

About Gartner IT

Join a world‑class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting‑edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome‑driven approach to success, and the notion that great ideas can come from anyone on the team.

About this role

Our mission is to create effortless, customer‑centric, habit‑forming digital experiences that enable clients to solve their mission critical priorities. We are seeking a hands‑on technical leader to guide a multi‑disciplinary development team responsible for building and maintaining our core platform for personalized email and notifications delivery, driving digital engagement with our clients. As the manager, you will collaborate closely with product partners to develop new features, scale the channel, and optimise key engagement metrics.

What you’ll do

  • Lead and mentor a multidisciplinary development team, fostering a collaborative and high‑performance culture.
  • Drive significant improvements to core systems and business processes to support company/division goals for profit, growth, and customer satisfaction.
  • Architect solutions for high application performance, data security, and future scalability.
  • Leverage AI/ML Platforms to personalise and optimise delivery to drive engagement and retention.
  • Analyse business requirements and translate them into effective technical designs.
  • Facilitate and participate in technical design discussions.
  • Oversee the implementation, unit testing, integration testing, and support of software applications and services.
  • Conduct code reviews and peer inspections to ensure code quality and best practices.
  • Direct multiple technology projects and teams in support of IT initiatives.
  • Develop strategic and tactical plans for technology and people resources to ensure successful completion of large‑scale projects.
  • Lead technical activities across estimation, planning, design, build, testing, and deployment phases.
  • Provide guidance, feedback, and professional development to developers, evaluating performance and identifying strengths and growth areas.
  • Stay current with emerging technologies and apply them effectively to solve business challenges.

What you’ll need

  • Bachelor’s degree or foreign equivalent degree in Computer Science or a related field required.
  • 8 years+ of experience in web application development.
  • Hands‑on experience with Java EE/Spring, HTML, XML, JSON, and PL/SQL with relational databases.
  • Proven people management and leadership experience.
  • Experience building and managing applications on cloud platforms (AWS preferred; Azure also valued).
  • Experience building data processing pipelines.
  • Preferred: Experience with B2B marketing automation platforms such as HubSpot, Marketo, Eloqua, etc.
  • Excellent verbal and written communication skills, with the ability to collaborate effectively with cross‑functional teams.
  • Demonstrated success in leading the design and deployment of large‑scale solutions.
  • Experience across all phases of the systems development lifecycle.
  • Strong fundamentals in software development and object‑oriented design, with a background in architecting software applications.
  • Experience working in Agile/Scrum environments.

Who you are

  • Ability to work and collaborate with multiple teams spread across diverse geographical locations.
  • Ability to drive successful project delivery.
  • Ability to coach and mentor team.
  • Ability to learn and apply new technologies.
  • Project work delivered on‑time within budget.
  • All work products are delivered with high quality.

What you will get

  • Competitive compensation.
  • Limitless growth and learning opportunities.
  • Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more.
  • A collaborative and positive culture – join a diverse team of professionals that are as smart and driven as you.
  • A chance to make an impact – your work will contribute directly to our strategy.
  • Hybrid Work Environment – enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.
  • 20+ PTO days plus holidays and floating holidays in your first year.
  • Extensive medical, dental insurance and vision plan.
  • 401K with corporate match, immediate vesting.
  • Health‑and‑wellness‑related allowance programs.
  • Parental leave.
  • Tuition reimbursement.
  • Employee Stock Purchase Plan.
  • Employee Assistance Program.
  • Gartner Gives Charity Match and much more.

Salary range

Base salary range for this role is $116,000 – $170,000 USD. Actual salaries may vary within the range or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in an annual bonus plan based on company and individual performance, or a role‑based, uncapped sales incentive plan.

Equal Employment Opportunity

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability.

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