Sr Manager Creative Studio

At Orgill, creativity is not simply about making things look good. It plays an important role in helping thousands of independent retailers grow, supporting major business initiatives, strengthening brands, and bringing meaningful customer experiences to life.

We’re looking for a Senior Manager, Creative Studio to lead the people, operations, and performance of Orgill’s evolving in-house creative team.

This role is for someone who enjoys building—not only creative work, but also teams, processes, capabilities, and culture.

You will lead a multidisciplinary group supporting Orgill, independent retailers, CNRG brands, major events, private brands, digital experiences, and strategic business initiatives. You will help create the clarity, structure, and support the team needs to consistently deliver excellent work while continuing to grow professionally.

Working closely with the Director of Brand Strategy, you will translate business and brand priorities into an effective creative operating model. You will oversee talent development, workflow, resource planning, creative quality, studio systems, and continuous improvement.

This is an opportunity to help shape what a modern, high-performing Creative Studio can become.

The Opportunity

As Senior Manager, Creative Studio, you will serve as the day-to-day leader of the creative organization.

You will balance people leadership with operational excellence—developing employees, improving workflow, establishing clear standards, and ensuring the team has the tools and support needed to do its best work.

You will also help build the studio for the future by strengthening career paths, onboarding, training, technology adoption, resource planning, and scalable ways of working.

This role is ideal for a leader who understands creative work but is equally energized by developing people, solving operational challenges, and creating an environment where others can succeed.

What You’ll Do

Lead and Develop the Creative Team

Lead, coach, and develop a multidisciplinary team of designers, writers, digital specialists, video producers, and Creative Leads.
Conduct regular one-on-one meetings, performance reviews, and development
Establish clear expectations and provide direct, constructive
Support hiring, onboarding and career
Build an engaged, collaborative, accountable, and inclusive team
Help employees identify growth opportunities and strengthen both creative and professional skills.

Build a High-Performing Creative Studio

Lead the day-to-day operation and continued evolution of the Creative
Establish clear priorities, expectations, roles, and ways of
Partner with Creative Leads as they guide assigned business portfolios and major
Create an environment that supports creativity, collaboration, ownership, and continuous
Help the studio operate as a trusted strategic partner to the

Own Workflow, Capacity, and Resource Planning

Oversee creative intake, prioritization, assignment, workflow, and
Balance workloads across the team while maintaining quality and reasonable
Identify bottlenecks, risks, and resource gaps before they affect
Develop scalable processes that improve clarity, speed, and
Lead annual capacity planning and recommend staffing, freelance, agency, or technology needs.
Establish meaningful studio performance measures related to workload, turnaround time, quality, and service.

Strengthen Creative Quality and Consistency

Partner with Creative Leads to maintain high standards across print, digital, events, presentations, retail, video, and other channels.
Establish effective creative review and quality-control
Ensure work aligns with brand standards, project objectives, and audience
Support the development of templates, design systems, creative standards, and reusable resources.
Encourage innovation while maintaining consistency and production

Develop Studio Systems and Capabilities

Build onboarding programs, training resources, process documentation, and knowledge-sharing practices.
Improve the organization and accessibility of creative assets, templates, and team
Evaluate tools and technologies that improve creative quality, collaboration, and
Guide the thoughtful adoption of AI, automation, and emerging creative
Help the team build capabilities that support future business and customer

Partner Across the Organization

Work closely with Brand Strategy, Marketing, Events, Marketing Services, Communications, Sales, Technology, and other business partners.
Translate strategic priorities into clear resource and execution
Communicate capacity, risks, timelines, and recommendations with
Help clarify roles and responsibilities across creative and partner
Serve as a trusted advisor on creative operations, team capability, and execution

Success in This Role Looks Like

Building a creative team that is engaged, accountable, collaborative, and proud of its
Developing employees through meaningful coaching, feedback, and growth
Creating clearer workflows, ownership, and prioritization across the
Improving operational efficiency without sacrificing creative
Establishing scalable systems that support long-term
Building strong partnerships across the
Helping the Creative Studio become a more strategic, modern, and effective business

You Might Be a Great Fit If You…

Are energized by developing people and helping others
Understand creative work but do not need to personally own every creative
Bring structure and clarity to complex, fast-moving
Know how to balance quality, capacity, deadlines, and business
Communicate directly, thoughtfully, and
Are comfortable making decisions and addressing performance
Enjoy improving systems, processes, and ways of
Lead with empathy while maintaining strong
Are curious about AI, automation, and the future of creative
Want to help build an evolving creative organization rather than simply maintain an existing one.

Skills & Experience

Demonstrated success leading multidisciplinary creative teams in an agency or in-house
Strong experience with people leadership, coaching, performance management, and employee development.
Deep understanding of creative workflow, project intake, prioritization, resource planning, and studio operations.
Strong knowledge of integrated marketing, branding, design, and creative
Ability to manage competing priorities and make sound resource
Excellent communication, facilitation, relationship-building, and conflict-resolution
Experience developing processes, operating standards, and performance
Familiarity with Adobe Creative Cloud, Canva, Asana, proofing platforms, asset-management systems, and collaborative creative tools.
Understanding of AI, automation, and emerging creative

Preferred Qualifications

Bachelor’s degree in Graphic Design, Marketing, Communications, or a related field, or equivalent professional experience.
8-10 or more years of professional creative
5 or more years leading creative teams or studio
Experience working within an in-house agency, external agency, or multi-brand
Demonstrated success developing talent, improving operations, and leading teams through change.
Experience supporting a broad mix of print, digital, retail, event, video, and brand work is

Why Join Us?

Lead a talented, multidisciplinary creative
Help shape the structure, culture, and future of an evolving in-house
Work across corporate branding, retail marketing, events, digital experiences, private brands, and strategic initiatives.
Build systems and capabilities that will have visible, long-term organizational
Support work that helps independent businesses and communities across the country
Partner closely with leaders across marketing, brand strategy, events, sales, and

Bring your leadership. Bring your ideas. Help us build what’s next.

About Orgill

Orgill is the world’s largest independent hardlines distributor and a trusted partner to thousands of independently owned hardware stores, home centers, pro dealers, and farm stores across North America and beyond.

For more than 175 years, we have helped independent retailers compete and grow through products, services, education, technology, and innovative business solutions.

Behind the scenes, our creative and marketing teams help bring that mission to life—supporting dealer growth, major events, national campaigns, retail marketing programs, private brands, digital experiences, and corporate storytelling.

This is an opportunity to lead a team helping shape the future of retail support.

Show