Sr. Manager Operations - Local Shops
Operations Manager – NFV is responsible for managing and improve local NFV operations through vendor management, optimizing processes & best practices as well as developing a strong local operations team. The key focus is to drive operational efficiency to support sales and growth locally. This role holder will oversee internal teams within Vendor Content + Vendor Operations + oversee outsourced content scanning teams
What’s on Your Plate?
- Accountable for local NFV operational performance including both commercial & operational KPI's
- Work with Head of NFV to shape the strategy/plan to achieve targets, ensuring regular reviews and reprioritization
- Work with Regional Ops team to be the local market ops stakeholder; highlight opportunities, gain support and share any local initiatives
- Work closely with key accounts on performance, opportunities and leverage relationship to build local market insights
- Scope and deliver local initiatives to improve ops metrics quantified with data analysis
- Consistently reviews performance, highlighting successes and areas of improvements supported by a target action plan
- Expert in local operational process/procedures, continually evaluating, simplifying, removing non-value adding tasks and auditing compliance.
What Did We Order?
- 5-6 years of working experience in same/similar field.
- Direct Line management experience - Ability to Build relationships, motivate peers and manage upwards
- Can work with Tableau. Knowledge of Excel and/or Looker is a good plus.
- Very good analytical skills.
- Very good communicator and collaborator at all levels.
- Back up your opinions with data and clear well-structured cases.
- You are execution focused and have a proven record of success in complex environments.
- Results-driven, high-performing, high-quality work attitude.