Sr. Office Administrator (Bilingual in Korean)
Description
Job Summary:
Sena Technologies, Inc. is seeking a highly organized and proactive Senior Office Administrator to support the daily operations of our Irving Corporate Office and Grand Prairie Warehouse. This role will provide on-site support for office and facility administration, vendor management, HR administration, employee support, safety coordination, and document management, working closely with the HR Manager and other internal teams.
Key Responsibilities:
Office & Facility Administration
- Oversee day-to-day administrative operations of the Irving office and Grand Prairie warehouse.
- Coordinate facility maintenance, repairs, cleaning, security, utilities, and other facility-related services.
- Serve as the primary point of contact for office and warehouse vendors and coordinate service schedules and follow-ups.
- Monitor and maintain office supplies, equipment, kitchen supplies, and other workplace necessities.
- Review and coordinate facility-related invoices, service records, and supporting documentation.
- Maintain organized records for vendor contracts, facility services, utilities, insurance documents, and other administrative files.
- Provide administrative support to executives and managers when needed.
- Support office moves, workspace changes, and other facility-related projects as needed.
HR & Employee Support
- Provide day-to-day administrative support to the HR Manager and serve as an on-site HR contact for employees in Texas.
- Assist with new hire onboarding and offboarding logistics, including workspace preparation, equipment coordination, and required documentation.
- Assist with maintaining employee records and HR-related documents in accordance with company procedures.
- Support employee communications, company events, meetings, and other employee engagement activities.
Safety & Workplace Coordination
- Support workplace safety initiatives for the Irving office and Grand Prairie warehouse.
- Coordinate safety training, documentation, inspections, and follow-up activities in collaboration with HR and management.
- Maintain required safety records and assist with ensuring workplace safety materials and postings are current.
- Coordinate with external safety vendors or consultants when necessary.
- Report workplace incidents, facility concerns, and potential safety issues to HR and appropriate management promptly.
IT Support & Coordination
- Provide basic on-site IT support for office and warehouse employees, including computers, printers, phones, and other office equipment.
- Assist with IT equipment setup for new hires and equipment collection during offboarding.
- Coordinate with the CIO, IT team, and external vendors to resolve network, Wi-Fi, VoIP, and other technical issues.
- Maintain IT equipment inventory and coordinate repairs, replacements, and maintenance.
- Support IT-related projects, including office network upgrades, equipment installations, and system improvements.
- Report technical and security issues to the appropriate IT personnel and follow up to ensure timely resolution.
Qualifications:
- 3+ years of experience in Office Administration, HR Administration, Facilities Administration, General Affairs, or a related field.
- Experience supporting office or facility operations/ experience supporting a warehouse environment is preferred.
- Bilingual in Korean and English preferred/required depending on business needs.
- Working knowledge of general HR administrative practices is preferred.
- Strong organizational skills with the ability to manage multiple priorities and follow through on open items.
- Strong interpersonal and communication skills with the ability to work effectively with employees, managers, vendors, and external partners.
- Proficiency in Microsoft Office and Google Workspace.
- Strong attention to detail and ability to maintain confidential employee and company information.
- Ability to work independently while maintaining regular communication with the HR Manager.
- Must be comfortable working on-site and traveling between the Irving office and Grand Prairie warehouse as business needs require.
- Basic knowledge of office IT systems, including computers, printers, VoIP phones, and network connectivity.
- Experience providing basic IT support, troubleshooting equipment issues, and coordinating with internal IT teams and external service providers is preferred.
Skills and Competencies:
- Office & Facility Administration
- HR Administrative Support
- Vendor Management
- Safety Coordination
- Records & Document Management
- Employee Support
- Organization & Prioritization
- Problem Solving & Follow-Through
- Confidentiality & Professional Judgment
- Cross-Functional Communication
- Basic IT Support & Troubleshooting
- IT Equipment & Vendor Coordination
Company Overview:
SENA is a global leader in innovative communication systems, offering advanced connectivity solutions for adventure enthusiasts and professionals. SENA pushes the boundaries of technology with a range of products—from motorcycle helmets to communication systems for outdoor sports and industrial environments. Our products integrate cutting-edge technologies such as Bluetooth 5.0 and Mesh Intercom™, ensuring superior user experiences in terms of safety and performance. Whether on the road, in the mountains, or at sea, SENA accompanies its users wherever adventure takes them.
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