Sr. Product Manager
Posted Updated 8
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BlackCloak’s mission is to protect corporate executives and high-profile individuals in their personal lives, mitigating risks to their families, companies, reputation, and finances. We defend our clients’ digital lives from hackers, privacy leaks, and identity theft. If you are passionate about helping to protect others, then keep reading - this may be your next great opportunity.
As a Sr. Product Manager, you will turn product direction into shipped features across our platform, from mobile and desktop to cloud. We follow spec-driven development (SDD): Product writes the PRD, and the downstream design and Jira stories are generated from it, so this role doesn’t involve grooming backlogs or writing stories by hand. You will take a defined task list, execute it using the patterns and processes we already have, prototype new ideas, and use AI throughout your work. This role reports to the Director of Product.
What you will do
- Write PRDs with requirements precise enough that the downstream design and generated stories come out right the first time.
- Build working prototypes of new ideas so the team can test them before committing to full development.
- AI native across their work from research to delivery to day to day management.
- Work closely with platform, mobile, and security engineering, plus Customer Success and Design, so new features fit into our existing products.
- Flag progress, roadblocks, and risks early to the people who need to know.
What you need to be successful
- 5+ years of technical product management experience, with a track record of shipping products across mobile, desktop, and cloud.
- Hands-on experience building applications and turning new ideas into working prototypes. A background in software engineering is a significant advantage.
- Clear technical writing, and the ability to explain technical concepts to both engineers and business stakeholders.
- Proficiency in Jira, Confluence, Figma, and Pendo, plus AI tools including Gemini, Claude, Claude Code, and ChatGPT.
- A combination of strong technical skills and business savvy enough to interface with all levels and disciplines within the BlackCloak organization – from engineering to senior leadership
- Have a clear understanding of UX design principles and experience working with customers and stakeholders as part of a design process.
- Ability to prioritize and complete multiple tasks with minimal supervision, a sense of intellectual curiosity, humility, and accountability.
- The ability to understand problems from the customer's point of view, internal or external, and the judgment to make the calls that maximize the value delivered.
How you will work with others
We hire for our values. In this role, they look like this:
- Respect all with humility and patience: bring engineering along by explaining the why behind each requirement, listening to their feedback on the spec, and changing course when they're right.
- Empathize with others and invest in their success: learn the pain points of everyone who uses our products, from members and their families to our internal users, and build to solve them.
- Innovate with speed, passion, and curiosity: ask questions, test ideas quickly with prototypes, and follow the evidence.
- Act as an owner, doer, and as one team: own your work end to end, and step in wherever the team needs help.
- Delight beyond expectations: present to leadership with a clear recommendation, the evidence behind it, and the trade-offs. Deliver work that is ready to use.
About BlackCloak
BlackCloak is an extremely fast-growing company in an entirely new product category. We have amazing product fit validated by industry awards and an impressive client base of Fortune 500 companies across all industries.
BlackCloak offers a competitive salary, exceptional benefits, and a dynamic work environment. Below is a quick summary of BlackCloak’s generous benefits package for full-time employees includes:
- 100% Remote Company, within the USA
- Comprehensive Medical, Dental, and Vision plans with a 100% employer-paid monthly premium option for employees & 50% employer-paid monthly premiums for dependents.
- Health Savings Account with company contribution for eligible medical plans.
- Flexible Vacation Plan
- 10 Paid Company Holidays
- 100% employer-paid Life, AD&D and Short- and Long-Term Disability Insurance
- 401k with Traditional and Roth options, including employer match.
- Company Equity
- Paid Parental and Pregnancy Recovery Leave
- Company and team off-sites and virtual events throughout the year
- Home office stipend
We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.
Learn More about Us
Website:
LinkedIn: /blackcloak
Twitter: @BlackCloakCyber
White Paper:
#liremote
Skills
As published by lever · 7 questions · 5 written answers
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, BlackCloak
Pick from a list (2)
- Is your primary residence located within the United States of America? optional
- Do you now, or will you in the future, require sponsorship from your employer? optional
Written answers (5)
- BlackCloak offers an exceptional benefits package, including paid employee insurance premiums, 401k match, and stock options on top of base salary. Considering this, what is your base salary expectation.
- Describe how AI fits in the product lifecycle and how you use it?
- What is a product you would evangelize to others and why?
- Tell us about a time when stakeholders had competing priorities and a senior executive gave you clear direction on what to build. How did you decide what to build, and how did you respond to the executive's direction, especially if you disagreed? How did you explain the decision to stakeholders whose priorities weren't chosen, and what happened next? What would you do differently? Please describe one specific example, not your general process. (300–500 words)
- Tell us about a time you acted on a problem or opportunity that wasn't yours to own, without being asked. What did you notice, and why did you step in? How did you work with the people who owned the work or were affected by it, and how did you handle any pushback? What was the outcome, and what part did others play in it? What would you do differently? Please describe one specific example, not how you usually work. (300–500 words)
