Sr. Product Manager – Lynx Platforms
Description
Carrier Global Corporation is a global leader in intelligent climate and energy solutions focused on comfort, safety and sustainability. We design and deliver technologies that improve lives and enable critical industries, including the safe transport of food and lifesaving medicines. This role sits within CST’s Global Product team located at Atlanta Digital Hub, GA office location and offers a flexible hybrid schedule with travel as needed.
You will serve as a business and product leader for CST’s digital Equipment platforms for our Lynx products who will own the strategy, roadmap, and business outcomes for the enterprise SaaS, APIs, shared services, and data products that power Carrier's cargo monitoring solutions.
You own the One platform vision for all CST digital platforms, driving platform consolidation across Lynx platforms, common services, API standardization, customer migrations, and Data-as-a-Service capabilities. The successful candidate will combine deep enterprise SaaS experience with a proven record of platform modernization, consolidation, migration, and data product leadership.
This role is hybrid that requires the successful candidate to be in office 3 days onsite, and 2 days remote per week
Key Responsibilities
- Define and execute the long-term platform and data strategy supporting Sensitech and Lynx businesses to enable Cargo monitoring and Equipment telematics solutions
- Lead the One platform product vision across shared services, identity, APIs, data services, analytics enablement, and drive seamless customer experiences across platforms
- Lead build, buy, partner, modernize, consolidate, and end-of-life platforms using clear strategic, commercial, and technical criteria to reduce operating costs and drive performance efficiencies to support growth
- Own the roadmap for consolidating legacy platforms into a unified One platform architecture and support customer migration initiatives across Sensitech and Lynx to minimize disruption, and maintain business continuity
- Partner with Customer Success, Commercial, Support, and product teams to manage adoption, communications, and migration risks. Measure migration outcomes, customer retention, onboarding effort, service quality, and realized customer value
- Work closely with Engineering and Architecture to establish platform standards, governance, and technical guardrails
- Define and commercialize API and data products for customers, partners, and internal product teams
- Create a consolidated API strategy and roadmap across business units leveraging reusable integration frameworks that simplify onboarding and enable ecosystem growth
- Develop business cases and quantify value with trade-offs from consolidation, migration, APIs, integrations, data products, and shared services
- Build, mentor, and lead a high-performing product management team focused on customer outcomes and commercial impact. Drive alignment across functional teams to deliver on business outcomes
- Foster a culture of ownership, innovation, experimentation, transparency, and continuous improvement
- Develop go-to-market strategies with Marketing, Sales, Customer Success, and regional commercial teams
Required Qualifications
- Bachelor's degree in Business, Supply Chain, Engineering, or Computer Science
- 5+ years of product management experience with progressive leadership responsibility, including ownership of software-enabled hardware, IoT, or connected product portfolios, and 1+ year leading product managers or product teams within the transportation, logistics, or cold chain industry
- Availability to travel up to 15% in support of business objectives.
- Must have unrestricted authorization to work in the USA. No visa sponsoring available
Preferred Qualifications
- MBA or advanced degree
- Experience with IoT, telemetry, supply chain visibility, telematics, cargo monitoring, cold chain, APIs, analytics, or decision-intelligence platforms
- Backgrounds in transport refrigeration, commercial trailer, fleet management, cold chain, HVAC, industrial equipment, or adjacent hardware-software domains
- Experience leading platform modernization, SaaS transformation, product consolidation, or legacy-product migration
- Familiarity with regulated Life Sciences environments, validation, quality systems, data integrity, and compliance expectations
- Experience with API monetization, developer portals, enterprise integration platforms, and ecosystem partnerships
- Experience supporting AI, machine learning, advanced analytics, or recommendation products
- Proven experience managing enterprise-scale SaaS platforms and multi-year platform roadmaps
- Experience leading platform consolidation, cloud modernization, system integration, or digital transformation programs