Sr Program Manager
Summary
Sr Program Manager at Behavioral Health Network (Springfield, MA) leading Child and Family Community Based Services programs: managing staff performance, budgets, service quality, and community partnerships. Requires a master's degree and 5+ years supervisory experience. Pay: $104,355–$138,270/yr.
Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Sr. Program Manager to join our Child and Family Community Based Services (CFCBS) team and help advance our mission of empowering people to live healthier, more fulfilling lives.
- Purpose-Driven Work – Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
- Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
- Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
- Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.
- Comprehensive Benefits – Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
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Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.
- Demonstrated success in collaboration and integration efforts in partnership with external community entities.
- Has working knowledge of the principles of general management, and fiscal management, specifically.
- Ensures that services in programs are of high quality, improve client satisfaction and meet the performance specifications of the funding sources.
- Oversees the performance management of all staff in assigned program(s).
- Develops, implements and monitors administrative policies and procedure, annual budget and makes modifications when needed.
- Ensures that all staff are appropriately trained in the BHN Code of Conduct and relevant policies and procedures.
- Maintains positive, collaborative working relationships with other BHN programs and with community partners.
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Masters Degree in a related field (Business Administration, Public Health, Social Work, Psychology)
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Minimum of five years of supervisory experience in a related field (BA, Public Health, Social Work, Psychology)
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Experience developing and operating community based programming
- Experience working with child and family serving systems (preferred)
- Demonstrated experience with collecting and organizing data from various sources to inform client car and service delivery.