Sr. Sales Support Rep
Posted Updated
Description
ADP is hiring an experienced Sales Support Rep. In this position, you'll join a team of rock star professionals who are responsible for ensuring every customer interaction is a best-in-class experience. You'll combine a passion for service and discovering innovative solutions with our top-ranked training programs to help customers enjoy every drop of value within our products.
RESPONSIBILITIES:
- Serve as a subject matter expert in handling routine client requests for ADP clients
- Resolve routine customer concerns with pre-defined solutions
- Answer non-technical questions regarding ADP products
- Provide consultation and help answer non-technical questions supporting less-experienced specialists on the team
- Learn and navigate ADP systems in order to respond to issues
QUALIFICATIONS REQUIRED:
- At least 2 years of previous experience
- High School diploma