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ADP

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Sr. Sales Support Rep

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Description

ADP is hiring an experienced Sales Support Rep. In this position, you'll join a team of rock star professionals who are responsible for ensuring every customer interaction is a best-in-class experience. You'll combine a passion for service and discovering innovative solutions with our top-ranked training programs to help customers enjoy every drop of value within our products.

RESPONSIBILITIES:

  • Serve as a subject matter expert in handling routine client requests for ADP clients
  • Resolve routine customer concerns with pre-defined solutions
  • Answer non-technical questions regarding ADP products
  • Provide consultation and help answer non-technical questions supporting less-experienced specialists on the team
  • Learn and navigate ADP systems in order to respond to issues

QUALIFICATIONS REQUIRED:

  • At least 2 years of previous experience
  • High School diploma
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