Sr Salesforce Sales Analyst

Position Summary
We are seeking a motivated and detail-oriented Salesforce Sales Analyst to support and
optimize our Salesforce Sales ecosystem. This role will serve as the primary point of
contact for Salesforce Sales Cloud administration, user support, system enhancements,
reporting, and business process improvements.
The ideal candidate will have hands-on Salesforce experience, strong analytical skills,
and a passion for enabling high-performing sales organizations through technology and
process excellence.
Key Responsibilities
 Support the day-to-day operation of Salesforce Sales Cloud and related sales
applications.
 Troubleshoot and resolve user, workflow, reporting, dashboard, and data-related
issues.
 Maintain Salesforce security roles, permissions, configurations, reports, and
dashboards.
 Monitor and support integrations connected to Salesforce.
 Gather, document, and prioritize enhancement requests from Sales and Sales
Operations stakeholders.
 Coordinate user acceptance testing (UAT), release validation, training, and
adoption activities.
 Partner with Sales, Sales Operations, and business leaders to improve system
utilization and sales processes.
 Collaborate with vendors and technical teams to resolve issues and implement
enhancements.
 Ensure data quality, process compliance, and adherence to Salesforce best
practices.
 Identify opportunities for automation and process improvements that increase
sales productivity.

Required Qualifications
 2-3 years of experience supporting Salesforce applications.
 Hands-on experience supporting Salesforce Sales Cloud.

 Experience supporting Sales, Sales Operations, CRM, Lead-to-Opportunity,
Quote-to-Cash, or related sales processes.
 Proven ability to troubleshoot user, workflow, reporting, data, and integration
issues.
 Experience supporting system enhancements, testing, deployments, and release
management activities.
 Strong analytical, problem-solving, and communication skills.
 Ability to work effectively with cross-functional stakeholders and manage multiple
priorities.
Preferred Qualifications
 Salesforce Administrator Certification preferred.
 Experience with Salesforce CRM Analytics.
 Experience supporting sales enablement and quote management solutions.
 Understanding of Salesforce data management, governance, and reporting best
practices.
 Knowledge of Agile project methodologies.

All your information will be kept confidential according to EEO guidelines.