Sr. Solutions Architect - ML/LLM Ops

• Bachelor’s, Master’s degree preferably in computer science, engineering, information systems, data science, or a related field. A combination of education, training, and experience may be considered in lieu of a degree.
• Minimum of 12 years of progressive experience in software engineering, solution architecture, platform engineering, data engineering, machine learning engineering, or a related technical discipline.

• Experience designing, building, or operating production machine learning, generative AI, LLM, agentic, or other AI-enabled systems.

• Experience defining architecture and operating models for MLOps, LLMOps, AI platform engineering, or comparable production AI capabilities.

• Demonstrated experience with at least three of the following: model and prompt lifecycle management, RAG, embeddings and vector search, agent orchestration, model gateways, evaluation frameworks, guardrails, structured outputs, human-in-the-loop workflows, or AI safety controls.

• Experience designing observability for AI/ML systems, including application health, model quality, latency, cost, usage, drift, safety, and regression monitoring.

• Strong understanding of software architecture, APIs, microservices, event-driven systems, databases, data flows, cloud platforms, security, identity, and enterprise integrations.

• Hands-on experience with Python and/or TypeScript/JavaScript and familiarity with modern AI/ML frameworks, orchestration tools, APIs, and cloud services.

• Demonstrated ability to lead architecture reviews and influence decisions across multiple teams and stakeholder communities.

• Ability to distinguish product development responsibilities from operational responsibilities and establish clear ownership boundaries.

• Excellent communication skills, written, verbal, and presentation, for both technical and non-technical audiences.

Preferred qualifications:

• Experience working with containerized workloads, CI/CD, infrastructure as code, automated testing, and platform automation preferred.

• Experience translating complex business and technical requirements into architecture decisions, solution designs, implementation guidance, and operational standards.

• Experience creating architecture diagrams, interface specifications, dependency maps, architecture decision records, operational runbooks, and technical documentation.

• Strong understanding of data quality, data governance, privacy, security, access control, auditability, and responsible AI considerations.

• Experience supporting production incidents, root-cause analysis, technical debt planning, system lifecycle decisions, and continuous improvement.

• Strong collaboration skills and the ability to build trust with engineering, product, data, security, infrastructure, business, and support partners.

• Demonstrated ability to work effectively in an environment with ambiguity, evolving requirements, multiple priorities, and rapid delivery expectations.

• Experience using AI-assisted development, architecture, documentation, or testing tools to improve speed and quality while applying appropriate judgments and controls.

Certain states and localities require employers to post a reasonable estimate of the salary range. A reasonable estimate of the current base pay range for this position is $124,800 to $187,200 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
• Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
• Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US Benefits Website

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

World Wide Technology is an Equal Opportunity Employer.

"If you have any questions or concerns about this posting, please email taposting@wwt.com.

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