Sr. Supervisor, Revenue Operations

Senior Supervisor, Revenue Operations

Position Summary

The Senior Supervisor, Revenue Operations plays a critical role in supporting the company's revenue recognition and GTN accounting processes. This position is responsible for ensuring the accuracy, completeness, and compliance of revenue reporting in accordance with U.S. GAAP and IFRS while providing actionable insights into gross-to-net deductions, customer contracts, and revenue trends.

As a key member of the Finance organization, the Senior Supervisor will partner cross-functionally with Commercial Operations, Market Access, Government Pricing, Contracting, Sales, FP&A, and external auditors to evaluate business activities, identify risks and opportunities, improve forecasting accuracy, and strengthen internal controls. The role requires strong analytical skills, a deep understanding of pharmaceutical GTN reserves, and the ability to communicate financial impacts to both finance and non-finance stakeholders.

Key Responsibilities

Revenue Accounting & Financial Close

• Own and execute critical elements of the monthly, quarterly, and annual revenue close process.
• Ensure revenue recognition activities are recorded accurately and in compliance with ASC 606, IFRS, company policies, and internal controls.
• Prepare and review revenue-related journal entries, account reconciliations, and support schedules.
• Perform detailed balance sheet and P&L analyses, investigating unusual trends and identifying potential accounting risks.
• Support external and internal audits, including preparation of audit schedules, documentation, and technical accounting support.
• Proactively identify process gaps and recommend enhancements to improve efficiency, accuracy, and control effectiveness.

Gross-to-Net Accounting & Analysis

• Manage accounting and analysis for all major GTN reserve categories, including:
• Commercial Rebates
• Medicaid Rebates
• Medicare Part D
• Chargebacks
• Wholesaler Distribution Fees
• Product Returns
• Government Discounts
• Other Sales Deductions and Incentives
• Review and analyze reserve calculations, assumptions, accrual methodologies, and trends to ensure reasonableness and accuracy.
• Perform monthly GTN reserve roll-forwards and explain variances between forecasted and actual results.
• Develop meaningful management reporting and executive-level commentary on GTN performance drivers.
• Partner with Forecasting, Market Access, and Commercial teams to improve reserve precision and forecasting accuracy.

Contract & Revenue Management

• Review customer contracts, rebate agreements, distribution arrangements, and pricing programs to assess accounting implications.
• Interpret key contract provisions and evaluate their impact on revenue recognition, reserve methodologies, and financial reporting.
• Collaborate with Legal, Pricing, and Commercial teams during contract negotiations to identify potential accounting risks and operational impacts.
• Ensure proper documentation and accounting treatment of complex revenue transactions and contract modifications.

Business Partnership & Strategic Analysis

• Serve as a trusted finance partner to Commercial, Market Access, Government Pricing, Trade, and Operations teams.
• Provide data-driven insights into GTN trends, customer profitability, product performance, and revenue drivers.
• Lead account and product-level reviews with management, highlighting risks, opportunities, and actionable recommendations.
• Support budgeting, forecasting, and long-range planning activities related to gross-to-net deductions and revenue.
• Assist with business initiatives, product launches, acquisition integrations, and system implementations.

Process Improvement & Systems

• Drive continuous improvement initiatives to streamline revenue and GTN accounting processes.
• Support automation efforts, reporting enhancements, and system optimization projects.
• Maintain and strengthen SOX controls and documentation related to revenue accounting.
• Leverage SAP, ERP systems, advanced Excel models, and business intelligence tools to improve analysis and reporting capabilities.
• Participate in system upgrades, data validation testing, and process transformation initiatives.

Qualifications

Required

• Bachelor's degree in Accounting, Finance, or related discipline.
• 4–7+ years of progressive accounting or finance experience.
• 3+ years of pharmaceutical, biotechnology, medical device, or healthcare industry experience with significant exposure to Gross-to-Net accounting.
• Strong knowledge of U.S. GAAP, ASC 606 revenue recognition, and GTN accounting methodologies.
• Advanced proficiency in Microsoft Excel, including pivot tables, complex formulas, and data analysis techniques.
• Experience with SAP or other enterprise ERP systems.
• Strong analytical, problem-solving, and financial modeling skills.
• Excellent written and verbal communication skills with the ability to present findings to senior leadership.
• Demonstrated ability to manage multiple priorities in a fast-paced and deadline-driven environment.

Preferred

• CPA, CMA, MBA, or equivalent professional certification.
• Experience supporting publicly traded companies and SOX-compliant environments.
• Experience with GTN forecasting tools, data visualization platforms, and business intelligence solutions (Power BI, Tableau, Alteryx, etc.).
• Experience working with Government Pricing, Market Access, and Contracting organizations.
• Prior involvement in ERP implementations, automation initiatives, or finance transformation projects.

Success Factors

The ideal candidate will:

• Demonstrate intellectual curiosity and a continuous improvement mindset.
• Challenge assumptions and proactively identify financial risks and opportunities.
• Influence cross-functional stakeholders through credibility, expertise, and collaboration.
• Translate complex financial concepts into actionable business insights.
• Thrive in a highly dynamic environment while maintaining strong attention to detail and commitment to accuracy.
• Exhibit ownership, accountability, and leadership beyond formal authority.