SRE-Application Support

Job Description: SRE Application Support Engineer

Experience: 4 - 10 Years
Locations: Bangalore & Chennai
Work Mode: Hybrid
Shift: 24/7 Rotational Shifts
Qualification: B.Tech / M.Tech

Key Skills

Python, PySpark, SQL, Unix/Linux, Shell Scripting, Site Reliability Engineering (SRE), Application Support

Job Responsibilities

• Provide L2/L3 application support, ensuring high availability, reliability, and performance of business-critical applications.
• Monitor application health, troubleshoot production issues, and perform root cause analysis (RCA).
• Develop and maintain automation scripts using Python and Shell Scripting to improve operational efficiency.
• Work with SQL and PySpark to analyze data, investigate issues, and support data processing workflows.
• Manage incident, problem, and change management processes while meeting SLA requirements.
• Collaborate with development, infrastructure, and operations teams to resolve technical issues and prevent recurring incidents.
• Support application deployments, production releases, and continuous service improvement initiatives.
• Participate in a 24/7 rotational support model, including incident response and production issue resolution.

Candidate Requirements

• B.Tech / M.Tech in Computer Science, Information Technology, or a related discipline.
• 4 - 10 years of relevant experience in SRE, application support, production support, or IT operations.
• Strong hands-on experience with Python, PySpark, SQL, Unix/Linux, and Shell Scripting.
• Good troubleshooting, analytical, and problem-solving skills.
• Experience with incident management, RCA, application monitoring, and SLA-driven support.
• Willingness to work in a 24/7 rotational shift environment and follow a hybrid work model.

Interested candidates with relevant SRE/Application Support experience are encouraged to apply.