Staff DevOps Engineer

• Design and build scalable, secure, highly available AWS infrastructure for our critical systems, with automation at the center and uptime and reliability as the goal
• Partner with developers on architecture decisions to improve the reliability, performance, scalability, and security of our servers and applications
• Keep us secure by default: tackle vulnerabilities early and raise our cybersecurity readiness
• Be the last line of support for services our customers depend on 24/7. You’ll troubleshoot on-call incidents, join a weekly on-call rotation, and lead Root Cause Analysis so the same problem doesn’t come back
• Build the tools and automation other engineers use every day, and mentor DevOps engineers and teams across the company
• Help us bring AI into our DevOps and SRE workflows. We’re redesigning how every role works with AI, and this one is no exception
• On-call: Weekly on-call rotation

Benefits

• Work from home opportunities
• Health insurance

• A track record of resolving complex on-call incidents and leading RCAs that lead to lasting fixes
• Engineer-level knowledge of networking and security, plus a solid grasp of load balancing fundamentals
• Experience with CI/CD and build/deploy automation tooling (GitHub, GitHub Actions, Jenkins, JFrog Artifactory, GitOps)
• 7+ years in an Ops, DevOps, or SRE role, with real system design and architecture experience
• Strong infrastructure-as-code skills with Terraform, working as part of a multi-user infrastructure team
• Hands-on AWS experience (IAM, VPC, EC2, ELB, RDS, S3, Lambda, API Gateway, Secrets Manager, KMS, CloudWatch, CloudTrail), including multi-account management, permissions structures, and SSO. Azure or GCP experience is welcome too
• Comfort reading Java, Ruby, Bash/Zsh, HCL, Python, and JavaScript
• A service reliability mindset, and the ability to work independently and as part of a team
• Experience running enterprise monitoring tools like Prometheus, Grafana, or DataDog
• Layer 7 load balancing experience
• Container orchestration experience (ECS/EKS)
• SOC2 compliance experience
• Chef or Puppet configuration management experience
• Curiosity about our stack: Java, Python, NoSQL, MongoDB, Postgres, React, Terraform/Terragrunt, Chef, DataDog, and Prometheus