Staff Engineer - Backend API

About AXS - India Development Center
AXS (www.axs.com) connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible eventsfrom concerts and festivals to sports and theater—at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients. We’re always looking for smart, motivated people to help make it happen. Bring
your enthusiasm, your big ideas, and your desire to collaborate with some of the best and brightest in technology and entertainment.

The Role
AXS is seeking a Senior (7-10 years) & Staff Software Engineer (10+ years)– Back End to join our API and Platform team. This is a senior technical leadership role requiring deep expertise in .NET Core, C#, microservices,
and AWS to architect and build the next generation of our high-performance API services. You will shape platform architecture, lead complex system design, build reusable services at
scale, and mentor engineering teams. You will work closely with Product, Architecture, SRE, and cross-functional leaders to deliver seamless, secure, and scalable experiences across our
ticketing platform. This role requires exceptional technical judgment, strong system design expertise, hands-on coding excellence, and the ability to influence engineering culture across the organization.

What You'll Be Doing
Architect and evolve modular, composable microservices and APIs using .NET Core and C#
Lead design of core platform services including identity, payments, pricing, inventory, and distribution APIs
Design for high availability, low latency, and global scale (multi-region AWS)
Own services end-to-end, including design, implementation, testing, deployment, monitoring, and operational support
Establish and promote engineering best practices for code quality, CI/CD, observability, and testing automation
Serve as a technical expert and thought leader, providing architectural guidance and mentorship
Partner with Product, Architecture, SRE, and Security to align roadmaps and create scalable solutions
Lead modernization of legacy components into API-first, cloud-native microservices
Build systems capable of supporting millions of users and peak ticket on-sales under extreme concurrency

What to Bring
7+ years of hands-on software engineering experience with demonstrated technical leadership
BS in Computer Science or a related technical field (or equivalent practical experience)
Expert-level proficiency in C# and .NET Core, microservices architecture, RESTful APIs, and event-driven systems
Deep knowledge of AWS services (Lambda, ECS/EKS, DynamoDB, RDS, S3, Kinesis, API Gateway, SNS/SQS)
Proven experience designing and scaling high-performance, high-availability distributed systems
Strong understanding of database systems (RDBMS & NoSQL) and caching strategies (Redis, Memcached)
Experience with CI/CD, infrastructure as code (Terraform, CloudFormation), and DevSecOps practices
Deep understanding of system resiliency patterns (circuit breakers, retries, rate limiting, idempotency)
Experience mentoring engineers and influencing engineering standards
Ability to make sound architectural decisions with incomplete information
Excellent communication skills with the ability to translate complex concepts for technical and non-technical audiences
Calm under pressure, especially during high-traffic events

Nice to Have
Experience with digital ticketing, e-commerce, or high-traffic consumer platforms
Familiarity with containerization and orchestration (Docker, Kubernetes)
Experience with domain-driven design (DDD) and event sourcing
Experience integrating third-party APIs (payments, identity providers)
Proficiency in leveraging AI/GenAI across the software development lifecycle