Staff Software Engineer, Operations
Summary
Staff engineer at Fanatics Collectibles' new Mexico City tech hub, leading design and delivery of scalable backend operational systems and tooling for CX, Trust & Safety, Fraud Prevention, and Financial Ops. Day-to-day: microservices, event-driven workflows, and data pipelines on AWS/GCP with Kubernetes and CI/CD.
About Us
About the Team
Fanatics Collectibles is the home of sports cards, trading cards, and collectibles for over 100 million fans worldwide. As part of the global Fanatics platform, we're rebuilding how collectors discover, buy, sell, and experience their hobby with world class technology and product experiences.
As part of Fanatics Collectibles’ continued global growth, we are establishing a new technology hub in Mexico City focused on operational excellence, platform scalability, trust, and customer experience. This team partners closely with Customer Experience (CX), Trust & Safety, Fraud Prevention, Payments, and Financial Operations organizations to build scalable systems and operational tooling that support millions of users and transactions globally.
Role Summary
As a Staff Software Engineer, you will lead the design and delivery of scalable operational systems that support Customer Experience, Trust & Safety, Fraud Prevention, and Financial Operations across Fanatics Collectibles’ global platforms.
Key Responsibilities
- Partner with frontend engineers to define and expose clean, performant APIs and data contracts.
- Work with DevOps/SRE to design robust CI/CD pipelines, infrastructure-as-code, monitoring, and alerting.
- Lead the design and implementation of microservices, event-driven workflows, and data pipelines.
- Ensure high availability, scalability, and security for core backend systems.
- Establish best practices for code quality, testing, performance tuning, and documentation.
- Conduct architecture reviews, mentor peers, and promote continuous improvement.
- Spearhead major initiatives—from feature conception through production rollout—across payments, inventory, search, and real-time notification services.
- Identify technical risks, propose solutions, and coordinate cross-team deliveries.
- Stay current on emerging backend technologies, cloud services, and industry trends.
- Lead brown-bag sessions, hackathons, or tech talks to share knowledge across teams.
Basic Qualifications
- Master’s degree in Computer Science, Engineering, or a related technical field required.
- 8+ years building backend services in high-traffic, distributed environments.
- Deep knowledge of at least one major backend language (e.g., Java, Go, Python, Node.js) and its ecosystem.
- Solid understanding of microservices, REST/GraphQL, message queues (Kafka/RabbitMQ), and relational/NoSQL databases.
- Experience in AWS/GCP.
- Hands-on with containerization (Docker), orchestration (Kubernetes), and infrastructure-as-code (Terraform, CloudFormation).
- Familiarity with CI/CD tools (Jenkins, GitHub Actions, CircleCI) and monitoring/logging stacks (Prometheus, Grafana, ELK).
- Proven ability to work seamlessly with frontend, design, QA, and DevOps teams.
- Strong verbal and written communication; experience running design discussions and writing technical specs.
- Track record of guiding and growing other engineers—pair programming, code reviews, career coaching.
- Ability to influence technical direction and drive consensus in a fast-paced environmen.
Code-Writing Contribution
Staff Software Engineers are expected to design and implement complex backend systems, influence architectural direction through hands-on technical leadership, and deliver scalable, maintainable production code.
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Skills
As published by greenhouse · 14 questions · 1 written answer
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
Short answers (4)
- Preferred First Name optional
- LinkedIn Profile optional
- Website optional
- What is your base salary compensation expectation?
Pick from a list (9)
- Are you over the age of 18 ?
- Are you a collector?
- This role is designated as on-site and requires working from the office five days per week. Can you meet this requirement?
- Do you now require visa sponsorship for employment?
- Will you in future require visa sponsorship to maintain work authorization?
- Are you able to provide proof of your legal work authorization?
- Are you now, or have you ever been employed by Fanatics, Inc. or any of its affiliates or subsidiaries?
- Are you subject to any restrictive covenants (e.g., non-compete or non-solicitation agreements)?
- How did you hear about us?
Written answers (1)
- If you collect trading cards, please tell us what you collect. Feel free to share a favorite card, set, player, or what you enjoy most about the hobby. optional