Staff Success Manager

Employee Engagement and Retention

• Own the Employee Retention strategy focused on reducing turnover, enhancing company culture and improving productivity and growth.
  

• Provide clear communication and support to enhance employee confidence in their roles at Clear Measure
  

• Maintain a structured retention process including but not limited to quarterly employee check-ins, annual reviews, providing payroll and benefits clarity's,
  

• Implement recognition and engagement programs.
  

• Run and report Dream Program performance and impact.
  

Talent Acquisition

• Own full-cycle recruiting: sourcing, screening, Zoho Recruit management, reference checks.
  

• Build scalable hiring processes that reduce time-to-hire and improve quality.
  

• Ensure an 80%+ candidate experience NPS.
  

Training, Coaching & Professional Development

• Identify training programs and certifications and learning pathways aligned to company goals.
  

• Build and manage a company-wide development framework, including role competencies and growth tracks.
  

• Organize internal workshops, lunch‑and‑learns, and skill‑building sessions.
  

• Coach managers on effective feedback, performance conversations, and employee growth planning.
  

• Create and report on learning pathways including individualized development plans (IDPs) i
  

• Incorporate multi-faceted training into learning pathways, including but not limited to: online courses, lunch and learns, in person trainings, conferences, mentor ships, peer-learning, etc.
  

• Track training effectiveness, participation, and ROI; recommend improvements based on data.
  

Culture, Events & Internal Communications

• Plan company events, off-sites, awards, celebrations, and staff meetings.
  

• Reinforce Core Values and positive team culture daily.
  

• Highlight development achievements and internal growth stories across communication channels.
  

Onboarding & Offboarding

• Own structured onboarding experience (Day 1 through 90 days).
  

• Ensure new hires have clear expectations, development plans, and early success milestones.
  

• Handle all offboarding steps with compliance and professionalism.
  

HR Systems, Compliance & Benefits Support

• Liaise with Insperity and external HR partners.
  

• Understands when to seek and share up‑to‑date knowledge of federal, state, and international employment laws and regulations impacting company HR practices and our staff.
  

• Manage BambooHR and Zoho Recruit accuracy, documentation, and processes.
  

• Maintain compliance files and run PTO/benefits processes.
  

Workforce Planning & Executive Partnership

• Forecast hiring needs with executives; report KPIs weekly/monthly/quarterly.
  

• Monitor staffing levels, retention, and turnover; propose proactive solutions.
  

• Identify internal mobility opportunities and succession planning needs.
  

Employer Branding

• Responsible for creating a strong first impression of our company, ensuring interactions reflect our values, culture, and branding.
  

• Promote the company as a top workplace across channels.
  

• Maintain company culture and workplace brand content and manage award submissions.
  

• Showcase employee development success stories to strengthen brand perception.