Stewarding Supervisor

Thompson Dallas, the Texas debut at The National, rises above the Dallas skyline with its distinctive midcentury-modern hexagon design. The hotel offers 219 guestrooms, including 52 suites, two signature dining venues, 20,000 square feet of event space, a resort-style pool, custom-curated fitness facility, spa, and dog park. Thompson Dallas brings guests and the community together through an inspired tribute to history, design, and culture.

The Stewarding Supervisor oversees daily stewarding operations across all kitchens and food and beverage outlets at Thompson Dallas. This role provides hands-on supervision to the stewarding team and ensures high standards of cleanliness, sanitation, organization, equipment care, and operational support. The Stewarding Supervisor partners closely with Culinary and Food & Beverage leadership to maintain safe, efficient, and well-organized back-of-house operations.

Key Responsibilities

• Supervise, coach, and support the stewarding team across all kitchens and food and beverage outlets.
• Oversee daily dishwashing and sanitation operations, ensuring the timely cleaning of equipment, cookware, utensils, china, glassware, silverware, and service items.
• Maintain cleanliness and organization throughout kitchens, dish rooms, storage areas, loading docks, and other back-of-house spaces.
• Assign daily work, assist with scheduling, and support onboarding, training, performance coaching, and colleague development.
• Monitor compliance with Hyatt standards and all applicable health, sanitation, safety, and security regulations.
• Ensure the proper handling, storage, and disposal of waste, recycling, chemicals, and cleaning supplies.
• Maintain inventory of stewarding supplies, chemicals, and equipment and communicate ordering needs to the Executive Chef.
• Inspect commercial dishwashing and cleaning equipment and promptly report maintenance concerns.
• Support Culinary and Food & Beverage teams during high-volume service periods, banquets, and special events.
• Assist with deep-cleaning projects, preventative sanitation initiatives, and operational improvements.
• Promote a safe, positive, and productive work environment while modeling Hyatt values and service standards.
• Perform other duties as assigned by management.

Benefits

At Thompson Dallas, we offer a comprehensive benefits package designed to support the well-being of our colleagues, including\:

• Free onsite parking
• Medical, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) with company match
• Complimentary and discounted Hyatt hotel stays worldwide
• Paid family bonding time and adoption assistance
• Tuition reimbursement opportunities
• Employee assistance program
• Complimentary meals during shifts
• Career growth and development opportunities
• A supportive and inclusive workplace where colleagues are empowered to thrive