Store Manager | Aldo Southgate

We are seeking an experienced and results-driven Store Manager to lead our retail team and oversee the full operation of our store. This role requires a strong leader who is passionate about sales, customer experience, and team development, with the ability to drive performance and maintain high operational standards.

Responsibilities:

• Drive store sales to meet and exceed monthly targets KPIs
  

• Analyses sales reports and identify opportunities for growth
  

• Lead, motivate and inspire the store team to achieve goals
  

• Conduct regular performance reviews and provide constructive feedback
  

• Recruit, train, and develop staff to build a high-performing team
  

• Ensure exceptional customer service standards are consistently delivered
  

• Build strong customer relationships to encourage loyalty and repeat business
  

• Oversee stock management, including receiving, transfers, and stock takes
  

• Manage store administration, reporting, health and safety compliance requirements
  

Requirements

• Proven experience as a store manager or in a similar retail management role
  

• Strong leadership and team development skills
  

• Sales-driven with a track record of achieving targets
  

• Excellent customer service and interpersonal skills
  

• Experience with stock control, merchandising, and store operations
  

• Strong administrative and reporting abilities
  

• Good problem-solving and decision-making skills
  

• Ability to work under pressure in a fast-paced retail environment
  

• Matric - essential