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Pembroke & Co., Inc.

Store Manager

Posted Updated
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Description

Benefits:
  • Bonus based on performance
  • Flexible schedule
  • Training & development
Position Overview
Supporting a renowned QSR brand, the Restaurant Store Manager role blends hands-on leadership, daily operations, and business performance – giving you the opportunity to make a direct impact every day.

This position entails a 5.5 day work week, with Sundays being required. The brand's peak hours are in the morning and early afternoon.

Key Responsibilities
Team Leadership
  • Manage the recruiting, hiring and training of team members
  • Build a positive, accountable team culture
  • Provide ongoing feedback, recognize performance and resolve team concerns
Operations & Guest Experience
  • Create a guest-first culture and lead by example to deliver excellent service
  • Maintain brand standards, cleanliness, and food safety
  • Ensure proper staffing to keep shifts running smoothly and efficiently
Business & Financial Performance
  • Drive sales and execute local marketing efforts
  • Control labor, food costs, and cash handling
  • Review performance and take action to improve results
Administrative & Operational Support
  • Manage scheduling, payroll, inventory, and ordering
  • Forecast staffing and business needs
  • Complete basic reporting and admin tasks
What We’re Looking For
  • High school diploma (or equivalent)
  • Experience managing a QSR or restaurant (required)
  • ServSafe Certification (preferred)
  • Strong communication and leadership skills with a demonstrated understanding of confidentiality
  • Ability to work in a fast-paced, hands-on role
  • Basic math, problem-solving, and computer skills
  • Reliable transportation
Apply

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