Student Assistant Growth & Marketing

Would you like to gain hands-on experience with email marketing and CRM in an international company that is constantly evolving? Do you like the idea of being part of an organisation that evokes strong opinions and brings a great deal of joy to people around the world?
We are looking for an Email Marketing Student Assistant to join our Growth & Marketing team. You will support the day-to-day execution of email and SMS communication to donors, customers and fertility clinics, helping us ensure that each audience receives relevant, timely and accurate information.
You will work closely with our Email Marketing Specialist as well as colleagues across marketing, communication and design. The role is focused on practical execution and support, with the opportunity to take on increasing responsibility over time.

Responsibilities

• Setting up,maintainingand quality-checking emails, SMS messages, automatedflowsand triggers inMauticand Customer Insights Journeys
• Helping ensure that donors receive relevant communication after registration and ahead ofscheduledappointments
• Monitoring email and SMS performance and supporting reporting on key metrics
• Coordinating translations with relevant internal and external stakeholders
• Collaborating with our copywriter, graphicdesignerand other colleagues on CRM activities
• Monitoring and responding to donor and customer reviews on Trustpilot and Google Business
• Supporting the maintenance and optimisation of our Trustpilot and Google Business Profiles
• Handling ad hoc administrative tasks, including the administration of children’s book codes

As you become familiar with our systems and processes, you will gradually take greater ownership of our donor communication. You will be expected to take full responsibility for assigned tasks, follow established processes and raise any issues with the Email Marketing Specialist when necessary.

Requirements

• Be currently studying marketing, communication, digitalbusinessor a related field
• Have good written and spoken English
• Have an interest in email marketing,CRMand digital communication
• Be comfortable working with numbers,dataand performance metrics.Proficiencyin Excelis an advantage
• Work in a structured and detail-oriented manner

• Be reliable and take responsibility for completing assigned tasks
• Be eager to learn and comfortable working independentlywithout having all information at hand

Previous professional experience is not required. What matters most is that you are curious, thorough and motivated to develop your skills within email marketing and CRM.

Benefits

• You will be working at our charming officesat Nørrebro, Copenhagen, where there is free access to quality coffee, companylunchand snacks
• The possibility of working from home when your tasks allow it
• Regular Friday barsand events
• A friendly,fast-pacedand international working environment
• An entrepreneurial culture in a growing organisation, where there is rarely a dull moment
• Colleagues who genuinely want to make a difference for donors, donor-conceivedchildrenand their parents and who also takegood careof each other