Student Assistant - Information Technology Assistant - (Sac State Students Only)

Conditions of Employment

This is a part-time, temporary, non-benefited, student position. Employment in all positions with University Enterprises, Inc. is dependent upon the mutual consent of University Enterprises, Inc. and the employee. This means that either University Enterprises, Inc. or the employee can, at any time, terminate the employment relationship at will, with or without cause.

Depending on the type of position you are applying for, a pre-employment background check consisting of one or more of the following may be conducted: employment history, professional references, criminal check, educational verification (degree, license, or official transcript), or driver clearance. Applicants will be required to pass required pre-employment checks to the satisfaction of University Enterprises, Inc. (UEI) and the hiring Agency or Department.

UEI does not allow employees to hold more than one UEI Job at a time, or work in more than one college or center per pay period. UEI employees who are considering leaving their current UEI Student assistant position for a different UEI student assistant position should inform their supervisor in writing and provide at least a week’s notice.

Prerequisites

Students working at the University Union or The WELL must be attending classes at Sacramento State during the regular term (Fall, Spring), and enrolled in a minimum of nine (9) semester units for undergraduate students or six (6) semester units for graduate students.

Majors/Fields of Study

Work Schedule

Additional Work Schedule

Student Assistant and Graduate Assistant employees generally work up to 20 hours per work week (Sunday – Saturday) during the academic year and up to 40 hours per work week during breaks; (winter, spring & summer).

Compensation

$17.65 per hour

Minimum Qualifications

• Knowledge of Microsoft Windows Operating systems (Including Windows 7, Windows 8, Windows Server 2003, 2008, 2012).
• Knowledge and general troubleshooting ability for Windows based applications including: Microsoft Word, Excel, PowerPoint, and Outlook.
• General knowledge and ability to install, configure, and troubleshoot Windows based applications.
• General knowledge of Anti-Virus protection and a general understanding of Malware.
• Basic understanding of TCP/IP based wired and wireless (802.11b/g/n) networks, both hardware and components.
• General understanding of client server, web based, and database driven applications.
• Ability to document resolutions to problems/issues for future reference.

Preferred Qualifications

• A general understanding of Information Resources and Technology (IRT).
• Prior experience working in a University setting.
• Knowledge of the following applications/technologies: Microsoft IIS (Internet Information Services), Microsoft SQL Server, Microsoft Active Directory, Firewalls, VPN (Virtual Private Networking).
• General experience with MAC OS X, and/or working in a cross platform environment (Windows / Macintosh).
• Web programming experience, familiarity with Expression Engine (Content Management System).
• Familiarity with Union/Well facilities and procedures.

Duties and Responsibilities

• Act as a front line contact for desktop support issues for University Union and The Well administrative offices.
• Assist in prioritizing these issues, providing assistance, and documenting actions in ticket reporting system.
• Assistant in the general maintenance and operation of the Student Computer Room facilities. This requires assisting and addressing workstation issues, cleanliness of workstations, and additionally verifying proper printer supplies are available for students.
• Perform routine software updates on workstations and servers as assigned.
• Assist in the development and enforcement of policies and procedures for the Information Technology department.
• Assist in the inventory/asset management of all workstations, servers, printers and other IT related hardware.
• Assist in the installation of new workstations, and re-installation of current workstations, including operating system/software application installation/imaging/deployment, and hardware upgrades.
• Other duties and projects as assigned to assist the Information Technology Department.

Physical Requirements

Sit for extended periods; frequently stand and walk; manual dexterity and hand-eye coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computer workstations, telephones, calculators, copiers, printers, and scanners with or without a reasonable accommodation.

Working Conditions

Work is performed either in a gym or office environment or a combination of the two. Continuous contact with staff and patrons. Frequent contact with the campus community and the public.

Application Instructions

Please complete all fields of the employment application. Include your educational history in the “Educational Experience” section and any employment history in the “Employment Experience” section of our application.

Apply by: 11/6/26