Student IT Support Specialist

The Ohio University **Southern Campus** invites applications for the position of Student IT Support Specialist. This position will work on the Southern campus which is located in Ironton, Ohio. Specific departmental duties may include: **Help Desk Support** · Answering the help desk phone, entering work orders, and resolving issues when possible · Check out and deliver equipment · Assisting with inventory, testing, and cleaning of computer equipment. · Supporting campus projects as needed **OULN Classroom Operator Support** · Responsible to be sure equipment is powered, connected and functioning for class · Distribute and collect papers, assignments, etc. before class and returning to the proper department/location immediately after class · Log any classroom technical issues and relay information to appropriate support team using the Teams application **Campus Event Support** · Setup computer, audio and AV equipment for scheduled campus events · Operate equipment during event · Troubleshoot any issues and resolve as necessary · Return equipment to appropriate storage location(s) when event ends