Superintendent-in-Chief (Internal Candidates Only)

PROGRAM/DEPARTMENT DESCRIPTION:

Boston EMS is the provider of emergency medical services for the City of Boston and is a nationally recognized leader in the field of pre-hospital emergency medicine. The department leverages the latest advances in both medicine and technology to bring high-quality, compassionate care to the people of Boston.

DUTIES:

• Principal supervisor of Boston EMS field staff and direct supervisor of Boston EMS Superintendents, Shift Commanders and other personnel/programs, as directed by the Chief of Department.
• As needed, serve as a proxy for the Chief of Department.
• Develop, implement and oversee department policies and procedures to support employee performance and ensure the effective delivery of emergency medical services.
• Supervise, train, motivate and evaluate direct reports. Prepare and implement programs to promote staff performance.
• Guide the department in establishing and striving towards a strategic vision, ensuring resources align with organizational priorities and expectations are clearly communicated. Establish mechanisms to ensure all areas have clear direction and guidance.
• Conduct analyses of EMS practices and procedures to inform improvement measures. Keep informed of latest developments in the delivery of EMS, including federal, state, and local laws/regulations affecting EMS. As a member of the senior leadership team, represent the department at local, state, and national forums, advocating on matters including patient care, personnel safety, billing, and regulatory issues.
• Serve as a subject matter expert and department point person for matters concerning unions, labor relations, workers compensation and collective bargaining agreements.
• Monitor day-to-day operations, providing guidance and direction as needed. May provide senior leadership during critical incidents, coordinating and overseeing emergency operations, particularly those involving emergency medical services.
• May serve as the medical incident commander at large special events, mass gatherings and mass casualty incidents.
• Oversee and engage in key financial activities, including major capital projects and procurement decisions, ensuring strategic alignment and fiscal stewardship.
• Maintain all current State certifications.
• Perform other duties as required.