SUPERVISOR

A. Receiving and Inspection

• Supervise the receipt of incoming catering carts, trays, containers, trolleys and other operational equipment.
• Verify equipment quantities and conditions against delivery records and operational documentation.
• Identify damaged, missing, contaminated or unsuitable equipment and arrange for segregation and reporting.
• Ensure all incoming equipment is properly recorded and directed to the appropriate washing, inspection or storage areas.

B. Equipment Sorting and Inventory Control

• Oversee the sorting and categorisation of equipment according to type, condition and operational requirements.
• Maintain accurate records of equipment movements, stock balances, losses and discrepancies.
• Monitor equipment availability and coordinate replenishment to support daily flight catering operations.
• Ensure equipment is stored systematically and can be retrieved efficiently when required.

C. Releasing and Dispatch Coordination

• Supervise the release of clean, inspected and serviceable catering equipment to designated operational teams.
• Coordinate equipment requirements with food production, flight build-up and dispatch teams according to flight schedules.
• Verify that released equipment meets the required quantity, condition and cleanliness standards.
• Monitor the timely movement of equipment to prevent operational delays and shortages.

D. Operational Planning and Manpower Supervision

• Plan daily work schedules and allocate manpower according to operational volume and flight schedules.
• Supervise ground staff and provide guidance on equipment handling, work procedures and productivity standards.
• Monitor staff attendance, work performance and adherence to operational instructions.
• Coordinate with other departmental supervisors to resolve manpower shortages and workflow bottlenecks.

E. Equipment Washing and Hygiene Coordination

• Coordinate with the washing team to ensure that returned equipment is processed and made available for reuse.
• Monitor the transfer of equipment between receiving, washing, clean storage and release areas.
• Ensure that equipment is not released for operational use before meeting the required cleanliness and inspection standards.
• Report recurring hygiene issues, equipment damage and process deficiencies to the operations management team.

F. Safety and Compliance

• Ensure staff comply with workplace safety procedures and proper equipment-handling practices.
• Monitor housekeeping and maintain clear access routes within receiving, storage and dispatch areas.
• Ensure appropriate segregation of damaged equipment and items requiring further inspection.
• Report workplace incidents, unsafe conditions and operational irregularities to management.
• Support internal audits and comply with applicable customer and site operating procedures.

G. Reporting and Continuous Improvement

• Prepare daily operational reports covering equipment movements, inventory discrepancies, manpower deployment and outstanding issues.
• Investigate equipment shortages, losses, delays and discrepancies, and recommend corrective actions.
• Monitor operational productivity and identify opportunities to improve workflow and equipment utilisation.
• Work with management and other departments to implement process improvements and maintain service standards.