Supervisor Inb Otb

Position Summary

The Inbound/Outbound Supervisor is responsible for overseeing daily receiving and shipping operations to ensure accurate, timely, and efficient movement of goods within DAISO USA’s distribution center. This role leads a team of warehouse associates, monitors inventory transactions, and enforces safety and operational standards to meet productivity and service goals.

Key Responsibilities

• Supervise and coordinate all inbound receiving and outbound shipping processes

• Ensure timely unloading, staging, picking, packing, and shipping of products

• Oversee putaway and stock rotation in collaboration with inventory and replenishment teams

• Communicate with vendors, carriers, and internal departments to resolve discrepancies and support workflow

• Train, coach, and schedule warehouse staff across multiple shifts

• Monitor team performance, enforce standards, and support corrective actions when necessary

• Utilize Warehouse Management Systems (WMS) to track inventory movement and maintain accurate documentation

• Conduct routine cycle counts and ensure inventory accuracy

• Enforce safety protocols in accordance with OSHA and DAISO policies

• Maintain a clean, organized, and safe warehouse environment

• Participate in incident investigations and ensure corrective actions are implemented

Qualifications

• High school diploma or GED (preferred)

• 3–5 years of warehouse experience, with 2+ years in a supervisory or lead capacity

• Knowledge of inbound and outbound logistics operations

• Familiarity with WMS, RF scanning, and shipping systems

• Experience operating forklifts or warehouse equipment (certification preferred)

• Strong communication, leadership, and organizational skills

• Ability to multitask and make decisions in a fast-paced environment

English Language & Communication Requirements

• Must be able to read, write, and speak English at a basic functional level necessary to perform essential job duties safely and effectively.
• Must be able to understand and follow work instructions, SOPs, equipment instructions, safety procedures, warning signage, emergency announcements, and required training materials.
• Must be able to communicate effectively with supervisors and team members and independently complete required employment documentation, policy acknowledgments, and onboarding requirements.

Physical Requirements

• Ability to lift, carry, push, and pull up to 40 lbs

• Frequent standing, walking, bending, and reaching

• Ability to work in warehouse conditions with variable noise, dust, and temperature levels

Work Environment

• Indoor distribution center setting

• Shift-based schedule; weekend and evening availability required

• Regular interaction with warehouse teams, leads, and external partners