Supervisor, Planning & Campaign Excellence

The Supervisor, Planning & Campaign Excellence leads a team of Specialists to ensure Locality campaigns are strategically planned, operationally sound, and flawlessly executed. The Supervisor balances day-to-day RFP and campaign support with leadership responsibilities - setting clear expectations, providing coaching, training, and ensuring accuracy and efficiency across all work. This role serves as the first escalation point for campaign planning issues and is accountable for both team performance and client outcomes within their assigned region or business unit. The Supervisor also drives process adherence, ensures system accuracy across LocalX and connected platforms, and contributes to continuous workflow improvement.

Team Leadership & Coaching

• Manage, mentor, and coach Specialists, ensuring professional growth and strong execution discipline.
• Balance team workload, assign priorities, and monitor progress to ensure deadlines are consistently met.
• Conduct regular performance check-ins, providing feedback and holding Specialists accountable for accuracy, media plan effectiveness, and volume efficiency.

Campaign Planning & Pre-Sales

• Oversee the translation of client objectives into media plans; QA for accuracy and strategic alignment.
• Review and approve RFP responses to ensure KPIs, benchmarks, and inventory forecasts are properly applied.
• Partner with Sales, Client Success, and Analytics leadership to elevate strategic, results-driven proposals.
• Consolidate and report on team activity and pipeline for management visibility.

Operational Support

• Ensure accurate and consistent use of LocalX and connected platforms.
• Track pacing, budgets, delivery, and audience fulfillment; escalate and address discrepancies quickly.
• Maintain responsibility for QA and troubleshooting across all campaigns.
• Standardize templates, processes, and documentation across the team to reduce error rates.
• Troubleshoot campaign issues, providing proactive solutions in collaboration with cross-functional teams.

Insights & Collaboration

• Collaborate with Analytics to generate optimization strategies and ensure Specialists integrate data insights.
• Share learnings and best practices across Client Success, Sales, and Operations to improve planning outcomes.
• Monitor campaign performance, budgets, and delivery against KPIs.
• Maintain proficiency in Locality’s connected end point delivery systems for planning and execution
• Contribute to process improvements and innovative approaches to campaign planning.
• Actively collaborate with peers across PCE, Client Success, and Sales to improve workflows.