Supervisor
Summary
Oversee daily restaurant operations, manage staff, ensure customer satisfaction, and maintain hygiene and food safety standards.
Job Scope:
• Supervise and coordinate daily restaurant operations.
• Ensure good customer service and customer satisfaction.
• Monitor staff attendance, performance, and work schedules.
• Handle customer enquiries and complaints professionally.
• Ensure cleanliness, hygiene, and food safety standards are maintained.
• Assist in staff training and team management.
• Monitor inventory and coordinate stock ordering when required.
• Prepare daily sales and operational reports.