Supervisor Sales
Posted Updated
The individual of this role ensures the highest level of quality when interacting with our customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd. Develop a portfolio of small to medium size customers and promote all digital products for Hapag-Lloyd to our customers.
- Prepare calls, conduct calls, report and follow-up on calls
- Evaluate customer potential (Forecast/Budget) and conduct MR Sales Planning where appropriate
- Selectively engage with TM when relevant
- Preparing rate quotations, filtering of rate request to ensure cargo identified and quoted is align to company strategy and to optimize vessel utilization on volume and profitability
- Give feedback on the market including rates, competition activities, market conditions etc to all relevant stakeholders
- Follow-up on customer business, quotations, free time and pricing approval requests
- Ensure timely completion of administrative tasks such as RA fling, FMC filing, handover to CS, etc
University degree or equivalent
Very good command of written and spoken English
Working knowledge of MS Office
Able to work well with others and follow guidelines
Positive attitude
Receptive and be able to grasp new ideas and motivate oneself for personal development