Support Consultant
Posted Updated
South Melbourne | Flexible WFH | Full-time
Help entrepreneurs turn opportunities into action.
Scaling is a growing platform connecting entrepreneurs and business owners with opportunities across partnerships, referrals, capital raises, equity and more. With 14,000+ users, we’re ready for our next stage of growth and we’re looking for a people-focused Community Support Consultant to help make it happen.
Why join us?
- Connect with ambitious entrepreneurs – Build relationships with a growing business community.
- Make a real impact – Help members activate, engage and progress their deals.
- Be part of something growing – Join a startup with plenty of room to make your mark.
What you’ll do
- Proactively call and engage inactive and new members.
- Follow up with members and help progress live deals.
- Respond to support queries and member questions.
- Keep CRM records and follow-ups organised.
- Capture feedback to help improve the Scaling platform.
What we’re looking for
You’re a natural communicator who enjoys helping people, is comfortable picking up the phone and takes initiative. You’re organised, resilient, detail-oriented and confident using CRM tools such as HubSpot.
Ready to help build the deal engine for entrepreneurs? Apply now!