Surveillance Director
Posted Updated
- Report violations of Internal Controls, Gaming Regulations, company policies, procedures, and incidents involving theft or embezzlement to appropriate leadership and regulatory agencies.
- Develop, implement, and monitor departmental goals, objectives, and operational strategies.
- Review daily surveillance and incident reports, conduct investigations, and take appropriate corrective action.
- Perform video reviews and investigations in support of operational, compliance, and regulatory needs.
- Evaluate and implement new technologies and processes to improve surveillance effectiveness and efficiency.
- Lead, develop, and train surveillance staff while establishing standards, procedures, and performance expectations.
- Ensure consistent, high-quality departmental operations and regulatory compliance across all shifts.
- Manage departmental budgets, labor costs, financial performance, and resource planning.
- Oversee recruitment, training, coaching, performance management, and employee development for all surveillance team members.
- Maintain the integrity of gaming operations by ensuring compliance with all regulatory requirements, internal controls, policies, and procedures.
- Foster a culture of compliance, accountability, ethical conduct, and responsible corporate behavior.
- Identify and mitigate compliance risks while promoting transparency and encouraging the reporting of potential violations or misconduct.
- Perform other duties as assigned in support of departmental and organizational objectives.
WHAT YOU WILL NEED
- High school diploma required, college degree preferred.
- 5 years progressively more challenging experience, including supervisory, in a surveillance or security role.
- Knowledge of investigative procedures and techniques
- Knowledge of fraud detection.
- Ability to prepare, understand, and analyze business strategies, Budget & P&L Statements and Business Plans.
- Good oral and written communication skills, must be fluent and literate in English.
- Ability to use a personal computer and appropriate software (Excel, Word, Power Point, Access and Microsoft Outlook).
- Proven managerial, problem solving, and critical thinking skills with the ability to exercise independent judgment within established policies.
- Must possess excellent interpersonal and employee relations skills.
- Ability to respond in a calm and decisive manner and make rational decisions in stressful situations with co-workers, guests and vendors.
- Must be able to provide multi-shift responsibility with emphasis on swing and weekends.
- Must be able to obtain a Nebraska gaming license.
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
ADDITIONAL REQUIREMENTS
- Ability to push and pull up to 50 pounds
- Ability to lift and carry objects up to 30 pounds
- Ability to bend, stoop, twist, reach, and kneel repetitively
- Ascend and descend stairs and maintain equilibrium for an extended period
- Must be able to work from a standing position and/or walking motion for extended period