System Analyst

.

Overview

You will join the Payment Systems Service, within a structure dedicated to the management and oversight of mission-critical applications operating 24/7. You will be responsible for the monitoring, management, and application maintenance of systems supporting payment processes, ensuring operational continuity, stability, and adequate performance. You will collaborate with technical and functional teams in complex environments, contributing to the resolution of anomalies, problem analysis, and the evolution of application services.

What your activities will be

• Monitor applications and manage incidents and anomalies, ensuring the operational continuity of services
• Analyze and resolve application issues on legacy and cloud architectures
• Perform corrective and evolutionary application maintenance activities
• Support change management processes and production release activities
• Collaborate with internal teams and coordinate with external suppliers and international partners
• Support the management of high-transaction-volume applications, while respecting critical operational windows
• Contribute to improving system performance, stability, and reliability through analysis and optimization activities
• Ensure compliance with company standards and policies regarding Cybersecurity, Privacy, and Data Management

Who we are looking for

If you have the following characteristics, we are waiting for you:

• 1-3 years of experience in application maintenance/system analysis of complex IT systems
• Degree in Computer Science, quantitative disciplines, or equivalent qualification
• Knowledge of Java
• Knowledge of Oracle WebLogic-based application architectures
• Knowledge of databases
• Knowledge of OpenShift and Kubernetes
• Knowledge of incident management, problem management, monitoring, and change management processes
• Knowledge of analysis and troubleshooting techniques applied to complex IT systems
• Experience managing 24/7 operational applications
• Good knowledge of written and spoken English

The following are a plus:

• Experience in managing high-transaction-volume applications operating in environments with critical operational windows
• Knowledge of Agile and ITIL methodologies, DevOps practices, and CI/CD tools
• Experience using AI systems for application incident analysis

What we offer you

• Gross annual salary starting from €35.650

• The Group provides a variable component of remuneration as regulated by the Remuneration Policies available on the Group's website

• Complementary elements regulated by the National Collective Labor Agreement for the Credit Sector and second-level company agreements

• Professional development initiatives to support the growth of our people

• Extensive training offer through the Corporate Academy dedicated to the continuous development of professional, managerial, and transversal skills at all levels

• Possibility to join flexible work arrangements and the 4x9 short week

• Modern and integrated corporate welfare system ( link)

• Health coverage and supplementary pension starting from hiring

• Advantages on the Group's banking products and services

Who we are

We are leaders in Italy and one of the main banking groups in Europe. Join us and be part of our success story! With over 20 million customers in Italy and abroad, we are a true engine of sustainable growth with a strong commitment to the environment and a tangible impact on society.

People are at the center; we take care of them by committing to creating an inclusive culture within the Group where everyone feels like a protagonist and valued.

The Chief Data, A.I. & Technology Officer Area is the IT division of the Group that combines the agility of a fintech with the solidity of a large group; you will have the opportunity to work in an innovative context with cutting-edge technologies and a strong drive for digital transformation.

Join our international reality. The future is not waited for, it is chosen!

#sharingfuture

We guarantee an inclusive and equal opportunity environment. We will consider all applications regardless of race, religion, sexual orientation, gender identity, marital status, age, disability, or any other protected category in compliance with Legislative Decrees 198/2006, 215/03, and 216/03.

For the evaluation of applications, the data will be used by Intesa Sanpaolo S.p.A. as Data Controller. We invite you to read the dedicated Privacy Notice.