System Analyst
Summary
Hybrid systems analyst / senior systems engineer (8 hires) acting as the technical bridge between business needs and mission-critical apps: L3 production support, deep code and SQL debugging, and root cause analysis. Core stack: Microsoft infrastructure (Windows Server, MS SQL, AD, Hyper-V), Azure/AWS, PowerShell/Python, PostgreSQL; includes 24x7 on-call or night shifts.
https://www.linkedin.com/jobs/search/?currentJobId=4298144971&f_C=70518546&geoId=92000000&origin=COMPANY_PAGE_JOBS_CLUSTER_EXPANSION&originToLandingJobPostings=4288860177%2C4298144971&trk=d_flagship3_company
Need 8 system analyst by end of Sep/Early Oct
Job Title: System Analysis
Location: Malaysia
Job Type: Full-time
About the Opportunity
Our client is seeking a highly skilled and motivated Senior Systems Engineer for a dynamic hybrid role. This position is the critical technical bridge between business requirements and functional, high-performance applications.
This is not a standard helpdesk role. You will be a high-level technical expert responsible for systems analysis, L3 production support, deep-level code troubleshooting, and ensuring the reliability of mission-critical systems.
The ideal candidate is a proficient problem-solver with deep expertise in both Microsoft infrastructure and public cloud (Azure/AWS) environments. This role requires participation in a 24x7 on-call rotation or scheduled night shifts (with advance notice) to support essential business operations.
Core Responsibilities
- Systems Analysis: Partner with stakeholders to translate business needs into detailed technical specifications, functional prototypes, and user-friendly applications.
- L3 Troubleshooting & Debugging: Perform deep-level code analysis and debugging on existing applications and SQL scripts to conduct root cause analysis (RCA), troubleshoot complex issues, and understand application logic.
- Modern Architecture: Apply a strong understanding of modern infrastructure concepts, including CI/CD, microservice architectures, CaaS, and MQTT.
- Quality Assurance: Troubleshoot, test, and find effective solutions for complex coding problems; this includes conducting unit, integration, and functional tests.
- Production Support: Provide essential 24x7 on-call production support (or work scheduled night shifts) to triage, analyze, and resolve high-priority incidents.
- Security & Automation: Implement application security protocols and perform regular security checks. Identify and automate business processes using technology.
- Documentation: Create and maintain comprehensive technical documentation, system flow charts, and operational handbooks for users and other technical teams.
- Project Planning: Assist in estimating the costs of system solutions, developing use cases, and coordinating the testing of new or enhanced applications.
Minimum Qualifications (Must-Haves)
- Education: Bachelor's Degree in Computer/Electrical Engineering, Computer Science, or a related STEM field.
- Experience: A minimum of 2 years of professional experience in a relevant systems engineering, SRE, or L3 support role.
- Software Implementation: Hands-on experience with the full software lifecycle, including patching, installing, upgrading, and maintenance.
- Cloud Platforms: Experience with Azure, AWS, or complex SaaS application environments.
- Microsoft Stack: Strong expertise in Microsoft infrastructure, including Windows Server Administration, MS SQL, Active Directory, and Hyper-V.
- Scripting: Advanced scripting skills (e.g., PowerShell, Python, JSON, shell scripting) for automation and troubleshooting.
- Database: Hands-on experience with PostgreSQL, including both database administration (DBA) and advanced troubleshooting.
- Integrations: A solid understanding of APIs, data structures, and system integrations.
- Communication: Strong analytical and communication skills, with the ability to translate technical concepts for business stakeholders.
Preferred Qualifications (Nice-to-Haves)
- Containerization: Experience with Docker and/or Kubernetes (K8s).
- Frameworks: Knowledge of ITIL or other IT service management (ITSM) frameworks.
- Cybersecurity: A strong understanding of modern cybersecurity standards and best practices.
- DR/BCP: Experience with Disaster Recovery (DR) and Business Continuity Planning (BCP).
- ICS Experience: Experience with reducing cyber risk to Industrial Control Systems (ICS) is a significant advantage.
- Asset Management: Familiarity with hardware and software asset management.
How to Apply
Interested candidates are invited to submit their resume, detailing their experience in production support and systems administration.