System Director

The System Director provides strategic and operational leadership for food and nutrition services across one or multiple client locations. This role is responsible for driving consistent performance in culinary quality, financial outcomes, regulatory compliance, and customer satisfaction. The System Director partners with executive, regional, and site leadership to align operations with organizational goals and client expectations. This position reports to a Regional Director or designated corporate leader and provides leadership, coaching, and accountability for site based management teams. The role requires the ability to oversee complex operations and support multiple service environments.

• Provide system level oversight and leadership for food and nutrition operations.
• Ensure compliance with regulatory, safety, and sanitation standards across all assigned locations.
• Establish and monitor operational, financial, and quality performance metrics.
• Develop, coach, and hold accountable site based leaders and management teams.
• Partner with clients to support satisfaction, retention, and growth initiatives.
• Collaborate with regional and corporate leaders on strategic planning and execution.
• Oversee budgets, labor management, and food cost controls.
• Support openings, transitions, and performance improvement initiatives.
• Ensure consistent implementation of menus, programs, and operational standards.
• Responsible for acting in conformance with all facility and departmental policies and procedures including those relating to Human Resources, Code of Ethics and Business Conduct, Health and Safety regulations, Compliance requirements, Patient Rights, Confidentiality, and HIPAA. Responsible for acting in conformance with accrediting agency standards.
• Attends department meetings as required.
• Demonstrates accountability to accept responsibility for personal/professional growth and any required certification/licenses, if applicable.
• Completes mandatory training and competencies annually.
• Travel is expected and will include day trips or overnight travel by car or plane.

This is an exempt salaried position, with expected hours to include: days, evenings, weekends, and holidays.

Forefront will not discriminate based on race, color, sex, height, weight, disability, national origin, religion, marital status, pregnancy, military service, genetics, sexual orientation, gender identity, age, or any other protected class in its hiring practices, conditions for transfer or promotion, policies, discipline, discharge, terms, conditions or benefits of employment.