System Engineer L3

Job Title

Systems Engineer (L3)

Job Summary

We are looking for a highly skilled Systems Engineer (L3) to manage and support enterprise infrastructure environments. The ideal candidate should have strong expertise in VMware virtualization, Microsoft Intune, Entra ID (Azure AD), Active Directory, Windows Server administration, and backup & recovery solutions. This role requires hands-on experience in troubleshooting complex infrastructure issues, ensuring system availability, and maintaining secure and scalable IT environments.

Key Responsibilities

• Administer and maintain VMware vSphere, ESXi hosts, clusters, and virtual infrastructure.
• Manage and monitor VM backup and recovery solutions, preferably Veeam Backup & Replication.
• Administer Microsoft Intune for device enrollment, compliance policies, application deployment, and endpoint security.
• Manage Microsoft Entra ID (Azure AD), including user provisioning, access controls, conditional access, and identity lifecycle management.
• Configure and maintain Active Directory, Organizational Units (OUs), user accounts, security groups, and permissions.
• Create, manage, and troubleshoot Group Policies (GPOs).
• Administer and support Windows Server environments.
• Manage and support Microsoft 365 / Office 365 services and user administration.
• Perform advanced troubleshooting and root cause analysis for server, virtualization, and endpoint-related issues.
• Collaborate with cross-functional IT teams to ensure infrastructure availability, performance, and security.
• Implement infrastructure best practices, security controls, and operational standards.
• Maintain technical documentation, SOPs, and knowledge base articles.

Required Skills

• VMware Administration
• VMware vSphere & ESXi
• Veeam Backup & Recovery (or equivalent backup solutions)
• Microsoft Intune
• Microsoft Entra ID (Azure AD)
• Active Directory Administration
• Group Policy Management (GPO)
• Windows Server Administration
• Microsoft 365 / Office 365 Administration
• Infrastructure Monitoring & Troubleshooting
• Incident Management and Root Cause Analysis

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum 3+ years of experience in System Administration, Infrastructure Support, or a related role.
• Experience supporting enterprise-scale environments.
• Good understanding of endpoint security and infrastructure best practices.
• Familiarity with cloud technologies and hybrid environments.

Preferred Certifications

• VMware Certified Professional (VCP)
• Microsoft Certified: Endpoint Administrator Associate
• Microsoft Certified: Identity and Access Administrator Associate
• Microsoft Certified: Windows Server / Azure Administrator

Experience

3-8+ years (L3 Support / Senior Systems Administration experience preferred)

Employment Type; Full Time

Full-Time

Key Competencies

• Strong analytical and troubleshooting skills
• Excellent problem-solving abilities
• Effective communication and stakeholder management
• Ability to work in a fast-paced enterprise environment
• Strong ownership and accountability